Store Driver
Advance Auto Parts · Kingsport, TN · 3 days ago
SalesFull-time
Position Responsibilities
- Pick, stage and safely deliver parts to pro customers
- Pick up returns and cores
- Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs
- Daily collection of credit accounts
- Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries
- Auxiliary in upselling and cross-selling products to increase average transaction value
- Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot
- General stocking including truck stocking, back stock and cycle counts
- Maintain knowledge of product inventory and new arrivals to assist with sales
- Engage with walk-in customers to understand their needs and recommend appropriate parts or services
- Other duties as assigned
Success Factors
- Safe driving and navigation ability
- Ability to use delivery board system
- Friendly and persuasive communication
- Ability to locate and stock parts
- Safety knowledge and skills
- Operating inventory systems (Back stock) and store equipment
- Sales aptitude and customer service orientation
- Ability to identify customer needs and recommend solutions
Essential Job Skills Necessary For Success
- Speak and write English (Spanish a plus)
- Communicate effectively and build strong relationships with customers, peers and leadership
- Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs and procedure manuals
- Use basic math accurately: add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals
- Work an assortment of days, evenings and weekends as needed
- Confidence in engaging customers and promoting products
- Willing to learn about new products and sales techniques
- Necessary for success: Automotive parts experience is preferred
Education
- High school diploma or equivalent
Certificates, Licenses, Registrations
- Must have a valid driver's license with an acceptable driving record
Physical Demands
- Usually working inside
- Exposure to various weather conditions while performing such tasks as installing batteries and wiper blades
- Exposure to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration
- Moderate noise level in the work environment
Work Environment
- Exposure to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration
- Moderate noise level in the work environment
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