Store Director

About the role

This role leads the day-to-day activities of an individual retail store, ensuring all departments are fully staffed, trained, and operating to company standards. The role cultivates a positive, high-performing, and customer-focused store culture through effective leadership.

Responsibilities

• Provide focused and effective leadership to store associates that develops a positive, high performing, customer focused store culture.
• Responsible for department management including staffing, training, performance management and career development of associates, and developing and monitoring department goals.
• Develop and monitor department budget as required. Prepares quarterly and yearly budgets with assistance.
• Responsible for the overall profit and loss financial performance of the store to including budgeted sales, gross profit and controllable expenses. Maintains constant follow-up to ensure budgeted sales, gross profit and controllable expense goals are being achieved.
• Cover store activities to ensure successful operations and compliance as measured by various checks and audits (Safety/Food Safety, Human resources, Merchandising, Loss Prevention, Department of Labor, OSHA, etc.).
• Oversee that the corporate Merchandising and Inventory programs are followed by the departments and partner with corporate business partners as needed to ensure that operations and merchandising standards are fully communicated and followed.
• Implements and maintains work schedules, labor control and store payroll expense control programs for the location.
• Implements the OWN IT! (One customer to Wow Now by Interacting and providing Total satisfaction) service programs, and models high standards of service to achieve a customer-oriented store.
• Interacts with the local neighborhood or community to positively position the Company’s presence.
• Maintain current knowledge of industry or local trends and best practices; make recommendations to improve current programs and processes.

Requirements

• Bachelor's Degree (Preferred) in Business Administration or related field, or an equivalent combination of education and/or experience.
• Five years of experience in a retail grocery environment with increasing levels of responsibility.
• Two years of experience in an assistant store manager or similar level role.
• Excellent written and verbal communication skills.
• Strong organization, prioritization, decision-making, problem-solving, and conflict management skills.
• Strong leadership abilities with capability to work in a hands-on environment.
• Strong strategic planning and business acumen skills.
• Strong knowledge of retail store operations; knowledge of retail management systems.
• Proficient in Word, Excel and PowerPoint.

Qualifications

• Ability to communicate in Spanish is highly desirable.

Skills

• Leadership
• Financial Management
• Store Operations
• Customer Service
• Strategic Planning
• Communication

Benefits

Depends on company location, ability to communicate in Spanish is highly desirable.

Physical Requirements

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be required to lift and/or move 20 pounds. The associate is frequently required to sit/stand/walk. While performing the duties of this position, the associate is subject to a typical office environment and is rarely exposed to outside weather conditions. Temperatures may vary for those subject to any of the following areas: computer/server room, print shop, production area). The noise level in the work environment is usually low to moderate but may be high in distribution settings. Travel requirements vary by assignment.

Company Information

SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family® portfolio of products, to locations in all 50 states. Our braggingly happy team members — ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists — create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company’s own brick-and-mortar grocery stores, pharmacies and fuel centers. Ready to contribute to the success of our food solutions company? Apply now!