Store Director

Job Description

WHO WE ARE: Saks OFF 5TH is the premier destination for luxury off-price fashion. In our approximately 100 stores in the U.S. and Canada, and online, at SaksOFF5TH.com, we offer a compelling assortment of high-end designers and everyday favorites at the best prices. We prioritize a digital-first operating model focused on delivering a superior customer experience. We lead with the customer, empower our team and drive accountability within the business. We welcome creativity and embrace individuality and think that fashion is the ultimate form of self-expression. Saks OFF 5TH is part of Saks Global’s portfolio of top luxury retail brands and real estate assets.

Analyze Key KPIS

Analyze key KPIS to identify business trends, adjust store strategy and resources to drive sales and profit.

Expense Controllables

Manage expense controllables to deliver 4-wall EBIDTA including payroll, Saks Credit, supply ordering, and gross margin.

Cascade Goals and Priorities

Cascade goals and priorities to leadership team and store associates.

Break Barriers

Identify and find solutions to help break barriers to be able to hit targets and goals.

Connected Coaching

Utilize, implement, and role model connected coaching techniques with team members.

Clear Expectations and Accountability

Create clear expectations and consistently drives accountability across the leadership team to ensure strong performance and results.

Selling and Service Culture

Create a strong selling and service culture that enhances customer experience.

High Performance Culture

Encourage associates to share ideas to promote a high performance culture.

Inclusive Environment

Foster a collaborative, inclusive environment where all team members feel valued.

New Hire Onboarding

Ensure new hires and promotions are thoughtfully onboarded to feel connected, supported, and set up for success.

Sucession Planning

Identify and develop a robust and inclusive succession plan for all key store roles.

Operational Excellence

Maintain brand standard of operational excellence across all aspects of the business.

Inventory Process

Ensure consistent execution of brand presentation by leveraging all available tools, staying current on visual direction, and identifying opportunities to elevate in-store experiences.

Industry Knowledge

Acquire industry knowledge and share learnings with Market Manager.

Vision and Strategy

Develop and communicate a clear vision, aligning store strategies with company goals to drive growth and profitability.

Collaboration and Influence

Build a strong network by acting with customer and business needs in mind. Leverage networks to enhance collaboration, influence outcomes and drive business results.

Change Management

Guide the store team through change by modeling a positive mindset, clearly communicating updates, and helping associates adapt to new processes and priorities.

Qualifications

Proven ability to lead a large, diverse team in a fast-paced retail environment.

Strong business acumen with experience managing P&L, payroll, and controllable expenses.

Skilled in coaching, talent development, and succession planning.

Demonstrated ability to build inclusive, high-performing team cultures.

Experience in visual merchandising and operational excellence.

Confident decision-maker with the ability to lead through change.

Exceptional communication, collaboration, and leadership skills.

Passion for customer experience and ability to create a service-first culture.

Flexibility to work evenings, weekends and public holidays.

Bonus and Long-Term Incentive Compensation

[bonus] [long-term incentive compensation awards].

Benefits

We offer the following benefits for this position, subject to applicable eligibility requirements:

• medical insurance
• dental insurance
• vision insurance
• 401(k) retirement plan
• basic life insurance
• supplemental life insurance
• disability insurance
• a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).