Store Customer Service Specialist

About the role

This is a Part-Time Role with Pay Starting at $18.30. (Flexible with Experience)

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Aid customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistently with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Suggest ways to improve sales

Qualifications

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
• If internal to Sherwin-Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal
• If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position

Requirements

• Minimum requirements: High School diploma or GED, valid, unrestricted Driver’s License, at least one (1) year of experience working in a delivery, retail, or customer service position, previous work experience selling paint and paint-related products, previous work experience operating tinting and mixing equipment, ability to read, write, comprehend, and communicate in more than one language, ability to read, write, comprehend, and communicate in Spanish

Skills

Not specified

Benefits

Not specified

Pay

$18.30 starting pay, flexible with experience

Schedule

Part-time role, flexible with experience