Store Counter Sales (Part Time)

About the Role

As a NAPA Counter Sales associate, you are the “face of the retail store” and the go-to person for customers entering our retail stores for all of their automotive needs. This role is ideal whether you're looking to build a long-term career as a Parts Specialist, work full-time or part-time, or explore other career opportunities within NAPA.

Responsibilities

• Provide auto parts answers and solutions for retail and wholesale customers in person at the counter or over the phone.
• Use your parts knowledge to assist other NAPA team members in answering customer questions.
• Deliver outstanding customer care and interactions with everyone who visits our NAPA Store.
• Bring customer focus and high energy to our fast-paced stores.
• Welcome retail customers and engage with them to provide a positive experience.
• Utilize technology (computer), cash register, telephone, and paper catalog systems.

Requirements

• Valid Driver’s License.
• Previous experience in a parts store or automotive industry, or a willingness to learn all things auto parts.
• High School Diploma or GED. Technical or Trade school courses or degree are a plus.
• Excellent verbal and written communication skills.
• Ability to thrive in fast-paced retail environments.
• Strong listening skills and empathy for customers.

Preferred Qualifications

• Background and/or passion for the automotive industry, heavy equipment, farm industry, diesel, marine, or dealership.
• Experience in a parts store, auction, retail store, or auto body/collision.
• Knowledge of cataloging and/or inventory management systems.
• Entirely customer-centric (external/internal).
• ASE Certifications.

Benefits

• Competitive pay.
• Outstanding health benefits and 401K.
• Stable company (Fortune 200 with a “family” feel).
• Culture of promotion from within, creativity, and problem-solving.
• Great training and ongoing development with support from leadership and team.