Store Counter Sales

About the role

NAPA Auto Parts is seeking an enthusiastic and hard-working Store Dispatcher to join our rapidly growing team of Auto Parts professionals.

Responsibilities

• Scheduling deliveries and dispatching delivery drivers on a timely basis
• Ensuring that the right parts are delivered to the right customer order with precision, speed and courtesy
• Mapping out routes for deliveries that are as efficient as possible
• Tracking and analyzing quality of delivery service using Delivery Management System
• Overcoming roadblock problems for customers and chart effective solutions
• Handling cash returned by drivers and keep accurate records
• Inspecting returned parts and cores and preparing them for return the Distribution Center or manufacturer
• Maintaining the fleet to ensure vehicles are in safe and proper working order and flag problems with vehicles that detract from quality delivery service

Requirements

• High school diploma or equivalent
• Passion for delivering customer care
• Excellent verbal and written communication skills
• Keen sense for seeing, hearing and remembering part numbers and line codes
• Agility to bend to floor-level shelves and reach to upper shelves (eight feet) with use of stool or ladder and walk up and down stairs
• Stamina to stand and walk for entire work shift
• Motivated team player able to thrive in a fast-paced environment
• Self-Motivated, strong sense of urgency, organized, detail-oriented, solid judgment
• Valid Driver's License

Pay

This position offers an hourly pay of $20.25. Many of our hourly positions have pay progression with set starting rates and you reach the top end of this range within 12 months of hire.

Benefits

• Comprehensive medical, dental, and vision plans
• 401(k) with company match
• Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave
• Employee stock purchase plan
• Tuition reimbursement
• Professional development opportunities
• Wellness programs