Store Associates (Part Time) Ponca City

BENEFITS

• 401K
• Employee Discount
• Healthiest You (Teladoc)
• Opportunities for Advancement

JOB SUMMARY

At Goodwill, your work changes the lives of people with challenges to employment. You can make a difference!

Goodwill is a fun place to work that gives you opportunities to learn and grow through cross training and advancement opportunities. As a store associate you will provide excellent customer service while performing a variety of duties within the store operations to support the mission.

ESSENTIAL JOB FUNCTIONS

• Punctual and dependable attendance.
• Provide excellent customer service to customers and donors.
• Properly distribute inventory from the back room to the correct areas.
• Ensure merchandise is stocked and presentable on the sales floor.
• Abside by the policies and procedures as set forth by Goodwill.
• Must be able to perform tasks according to work instructions.
• Ensure security of all company assets and donations.
• Perform general sales floor/production area duties and cross train in all work areas.
• Adhere to cash handling procedures as outlined by Agency procedures.
• Greet and assist all donors/customers while directing complaints to management.
• Assist in loading and unloading of Goodwill trucks and trailers.
• Maintain store housekeeping to Agency standards.
• Attend training as required.
• Review and be familiar with Goodwill of Central Oklahoma safety policies, programs and procedures and adhere to all safety rules, regulations and safety codes.
• Attends safety training and meetings and report any unsafe work conditions, accidents or injuries immediately.
• Perform other duties and projects as assigned.

QUALIFICATIONS

• High school diploma or GED, preferred.
• Prior customer service experience, preferred.
• Ability to speak, read and write the English language.
• Desire to provide excellent customer service.

KNOWLEDGE, SKILLS AND ABILITIES

• Provides prompt and courteous customer service.
• Ability to apply company policies and procedures.
• Ability to stay organized and multi-task in an efficient manner.
• Good time management skills and demonstrate adherence to timelines and schedules.
• Attention to detail and ability to follow instructions.
• Basic math skills.
• Good interpersonal skills: able to work well with a wide range of people.

CORE COMPETENCIES

• Lives the Values
• Results Driven
• Customer Focus
• Communication
• Job Skills
• Knowledge

PHYSICAL REQUIREMENTS

• Standing, walking, twisting, bending, grabbing and reaching for long periods of time;
• Sometimes squatting, kneeling, stooping;
• Good finger dexterity;
• Frequent repetitive motions;
• Talking, hearing, smelling and visual acuity.
• The ability to push, pull and lift up to 50 pounds, or more with assistance.
• Works in climate-controlled retail or production environment most of time but will be exposed to airborne particles such as dust, mold, dirt and pollen as well as extreme heat and cold.
• Moderate noise level.