Store Associate USA

About the Role

A Läderach Store Associate is a brand ambassador, passionate about providing a wonderful shopping experience for Läderach customers. The ideal candidate is a chocolate-lover with vibrant energy and a welcoming personality who enjoys a dynamic retail environment.

Responsibilities

• Deliver an outstanding customer experience and foster a positive in-house team environment
• Provide training and support to Store Associates to ensure production goals, including product-finishing projects, are met
• Execute product sales and register duties, including shop and shelf care, gift packaging, and in-shop order fulfillment
• Drive store sales goals through helpful customer recommendations
• Maintain in-store compliance and loss prevention standards
• Follow merchandising and food safety protocols
• Support store managers with visual merchandising setups and other store-related projects

Requirements

• At least 1 year of experience in retail sales or a similar fast-paced, customer-focused environment, with increasing levels of responsibility
• Strong interpersonal skills and effective communication abilities
• Reliable and flexible with scheduling based on store needs
• Quality-minded with keen attention to detail
• Passionate about chocolate

Physical Requirements

• Physical stamina to remain active and stand for long hours, often walking or standing in a fast-paced environment
• Ability to move quickly between tasks, assist multiple customers at once, or handle unexpected changes (e.g., restocking or reorganizing displays)
• Multitasking requires physical agility and the ability to stay organized
• Frequent bending, squatting, or reaching to organize or stock products, clean floors, or wipe down displays
• Ability to lift 15–40 pounds

Pay

Competitive hourly pay starting at $18, with premium holiday pay (time and a half).

Benefits

• Employee Assistance Program
• An exciting working environment with motivated colleagues
• Opportunities for personal responsibility and contribution of fresh ideas
• An open and respectful feedback culture
• In-house and external further training opportunities
• Unique career development opportunities
• Generous discounts on Läderach products
• Chocolate at work
• Easily accessible store locations

About Läderach

Läderach is a Swiss chocolate manufacturer founded in 1962, known for high-quality fresh chocolate. The family business employs over 2,500 people from more than 80 countries and operates more than 200 chocolateries in 21 countries. Headquartered in the canton of Glarus, Läderach produces fresh chocolates and innovates in agile teams against a picturesque Alpine backdrop.