Store Associate USA

About the role

Store Associate (Part-Time) at Läderach: a brand ambassador, passionate about providing a wonderful shopping experience for Läderach customers. The ideal Store Associate is a chocolate-lover with vibrant energy and a welcoming personality who enjoys a dynamic retail environment. The role requires excellent organizational skills, a strong sense of responsibility, and the ability to work in a fast-paced environment, including managing the shipment process.

Responsibilities

• Deliver an outstanding customer experience and maintain a positive environment for the in-house team
• Ensure production goals are met, including product-finishing projects
• Execute product sales and register duties, including shop and shelf care, gift packaging, and in-shop order fulfillment
• Assist store sales goals through helpful recommendations
• Help achieve in-store compliance and loss prevention standards
• Follow merchandising and food safety protocols
• Support store managers with visual merchandising setup and other store-related projects

Requirements

• At least 1 year of experience in retail sales or a similar fast-paced, customer-minded environment, with increasing levels of responsibility
• Strong interpersonal skills and ability to communicate effectively
• Reliability and flexibility with scheduling based on store needs
• Quality-minded with keen attention to detail
• Passion for chocolate

Physical Requirements

• Physical stamina to remain active and stand for long hours, often walking or standing in a fast-paced environment
• Ability to move quickly between tasks, assist multiple customers at once, or handle unexpected changes (e.g., restocking or reorganizing displays)
• Physical agility and organizational skills for multitasking
• Ability to bend, squat, or reach up high to organize or stock products
• Maintain cleanliness in the store, including bending down to clean floors or wiping down displays
• Lift 15–40 pounds

Compensation

• Competitive pay
• Premium holiday pay (time and a half)
• Annual bonus
• Employee Assistance Program

Benefits

• An exciting working environment with motivated colleagues
• A position with lots of personal responsibility
• Opportunity to contribute fresh ideas
• Open and respectful feedback culture
• In-house and external further training
• Unique career opportunities
• Generous discounts on company products
• Chocolate at work
• Easily accessible locations