Store Associate USA

About the role

A Läderach Store Associate is a brand ambassador, passionate about providing a wonderful shopping experience for Läderach customers. The ideal Store Associate is a chocolate-lover with vibrant energy and a welcoming personality who enjoys a dynamic retail environment.

Responsibilities

• Delivering an outstanding customer experience, as well as a similar environment for the in-house team
• Providing training and/or helping Store Associates to always ensure that production goals are met, including product-finishing projects
• Executing product sales and register duties, including shop and shelf care, gift packaging and in-shop order fulfillment
• Targeting the store sales goals through helpful recommendations
• Helping to achieve in-store compliance and loss prevention standards
• Supporting store managers with visual merchandising set up and other store-related projects

Requirements

• At least 1 year of experience in retail sales or similar fast-paced, customer-minded environment, with increasing levels of responsibility
• Equipped with strong interpersonal skills and able to communicate effectively
• Reliable and flexible with scheduling based on store needs
• Quality-minded with keen attention to detail
• Passionate about chocolate

Physical Requirements

• Depending on the length of the shift, employees may need to have physical stamina to remain active and stand for long hours, often walking or standing in a fast-paced environment.
• This position requires the ability to move quickly between tasks, assist multiple customers at once, or handle unexpected changes (like restocking or re-organizing displays).
• Multitasking requires physical agility and the ability to stay organized.
• Employees may be required to bend, squat, or reach up high to organize or stock products.
• Restocking low shelves or accessing high displays may involve frequent bending or stretching.
• Requires the ability to lift 15-40 pounds.

Compensation

• Competitive Pay
• Premium Holiday Pay (Time and a Half)

Benefits

• Employee Assistance Program

Schedule

• Hours vary based on store needs.

Skills

• Strong interpersonal skills
• Effective communication skills
• Attention to detail
• Passion for chocolate

Benefits

• Easily accessible locations
• Own it. Grow it. Make it fresh
• High-quality fresh chocolate
• Unique career opportunities
• Generous discounts on our products

Pay

• Competitive Pay
• Premium Holiday Pay (Time and a Half)

Qualifications

• At least 1 year of experience in retail sales or similar fast-paced, customer-minded environment, with increasing levels of responsibility
• Equipped with strong interpersonal skills and able to communicate effectively
• Reliable and flexible with scheduling based on store needs
• Quality-minded with keen attention to detail
• Passionate about chocolate