Store Associate USA

About the Role

A Läderach Store Associate is a brand ambassador, passionate about providing a wonderful shopping experience for Läderach customers. The ideal candidate is a chocolate-lover with vibrant energy and a welcoming personality who enjoys a dynamic retail environment.

Responsibilities

• Deliver an outstanding customer experience, as well as a positive environment for the in-house team.
• Provide training and/or assist Store Associates to ensure production goals are met, including product-finishing projects.
• Execute product sales and register duties, including shop and shelf care, gift packaging, and in-shop order fulfillment.
• Target store sales goals through helpful recommendations.
• Help achieve in-store compliance and loss prevention standards.
• Follow merchandising and food safety protocols.
• Support store managers with visual merchandising set-up and other store-related projects.

Requirements

• At least 1 year of experience in retail sales or a similar fast-paced, customer-minded environment, with increasing levels of responsibility.
• Strong interpersonal skills and the ability to communicate effectively.
• Reliable and flexible with scheduling based on store needs.
• Quality-minded with keen attention to detail.
• Passionate about chocolate.

Physical Requirements

• Physical stamina to remain active and stand for long hours, often walking or standing in a fast-paced environment.
• Ability to move quickly between tasks, assist multiple customers at once, or handle unexpected changes (e.g., restocking or reorganizing displays).
• Multitasking requires physical agility and the ability to stay organized.
• May be required to bend, squat, or reach up high to organize or stock products.
• Involves maintaining store cleanliness, which may include bending down to clean floors or wiping down displays.
• Restocking low shelves or accessing high displays may require frequent bending or stretching.
• Ability to lift 15-40 pounds.

Pay

Competitive hourly pay of $16-$17.

• Premium Holiday Pay (Time and a Half).

Benefits

• Employee Assistance Program.
• An exciting working environment with motivated colleagues.
• A position with lots of personal responsibility and the opportunity to contribute fresh ideas.
• An open and respectful feedback culture.
• In-house and external further training opportunities.
• Unique career opportunities.
• Generous discounts on our products.
• Chocolate at work.
• Easily accessible locations.

Läderach is a Swiss chocolate manufacturer founded in 1962, known for high-quality fresh chocolate. The family business employs over 2,500 people from more than 80 countries and operates more than 200 chocolateries in 21 countries.