Store Associate - Oakland City

Giant Oil Inc. · Oakland City, IN · 7 mo ago

Business DevelopmentFull-time

Ensure high levels of customer satisfaction through excellent customer service
Absess customers' needs and provide assistance and information on product features
Welcome customers to the store and answer their queries
Maintain assigned areas in-stock and in presentable condition
Actively seek out customers in store
Remain knowledgeable on products offered and discuss available options
Perform housekeeping duties, as assigned and assist in maintaining a clean and inviting store appearance
Process POS (point of sale) purchases
Assist in ensuring that all pumps, equipment, signs and facilities are functioning and look good
Work in the walk-in cooler
Maintain a safe work environment
Adhere to tobacco and alcohol sales regulations
Cross sell products
Handle returns of merchandise
Maintain all food service and beverage areas
Team up with co-workers to ensure proper customer service
Build rapport with customers and provide a pleasant shopping experience
Comply with inventory control procedures
Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)

Proven work experience as a Retail Store associate, Sales representative or similar role
Basic understanding of sales principles and customer service practices
Proficiency in English
Basic Math skills
Ability to stand on your feet for long periods of time
Ability to lift and stock cases that can weigh up to 50 pounds
Working knowledge of customer and market dynamics and requirements
Familiarity with inventory procedures
Solid communication and interpersonal skills
A friendly and energetic personality with customer service focus
Ability to perform under pressure and address complaints in a timely manner
Ability to understand and comply with company policies and procedures relating to the safe and proper handling of convenience store and petroleum products
Availability to work flexible shifts

Similar jobs