Store Assistant

Position Summary

Completes deliveries and pick-up of parts and materials as requested.

Essential Duties and Responsibilities

• Deliver parts and equipment to customers and vendors as directed.
• Pick up parts and equipment from customers and vendors as coordinated through Parts Manager.
• Sort transfers as requested by Parts Manager.
• Assist the parts counter when needed.
• Ensure all paperwork is done accurately, timely and efficiently.
• Clean and maintain vehicle used for deliveries.
• Wash and clean machinery as assigned.
• Assists in maintaining shop area in an organized and clean manner.
• Communicate vendor or customer requests and concerns to management.
• Responsible for the upkeep of the facility location, including mowing, spraying, and general upkeep.
• Backup to the Shuttle driver.
• Maintain a safe working environment and adhere to company safety program at all times.
• Performs other duties as assigned by management.

Customer Service Responsibilities

• Ensure every customer is satisfied with the products, services and support of all staff.
• Resolve customers concerns efficiently and effectively.
• Promote a positive attitude at all times.
• Maintain a professional appearance and demeanor.
• Exhibit Birkey's high level of customer service on a daily basis.
• Acknowledge appreciation of clients and customer.