Store Administrative Support Specialist

Key Responsibilities

• Manage day-to-day store office operations, including email, documentation, communication flow, and administrative tasks.
• Serve as the central liaison between the store, corporate departments, vendors, and service providers.
• Support HR processes such as onboarding, I-9 verification, disciplinary forms, performance evaluations, and confidential personnel documentation.
• Oversee weekly scheduling process, ADP timekeeping, PTO, and labor-related deadlines while partnering with department managers to resolve issues.
• Review and maintain key reports and communicate updates, expectations, and deadlines to store leadership and department teams.
• Serve as the point of contact between the store and Purchasing team, assisting with ordering issues, delivery tracking, vendor communication, and discrepancy follow-up.
• Care for repair and maintenance requests and track service tickets.
• Ensure pricing signage, TPRs, and item updates are executed accurately and in partnership with the Pricing team.
• Support the Store Manager with operational projects, audits, seasonal programs, and corporate initiatives.
• Maintain strong organizational systems and ensure company standards are consistently upheld.
• Perform additional office operations tasks as assigned.

Qualifications & Skills

• 3+ years of experience in retail administrative support, retail office support, HR support, or office management.
• Strong computer skills (ADP, POS systems, scheduling software, Excel, Outlook, or similar programs).
• Excellent communication skills — clear, professional, timely.
• Highly organized with strong attention to detail and follow-through.
• Ability to multitask, prioritize, and meet deadlines.
• Comfortable working with multiple departments and managers.
• PREFERRED: Experience in grocery, specialty market, food retail, or hospitality.
• Familiarity with pricing systems, ordering software, and/or vendor communication.
• Understanding of store operations or multi-department workflows.

Physical & Work Environment

• Works primarily in an office setting within a fast-paced retail environment.
• Sitting and working on a computer for extended periods.
• Occasional walking throughout the store.
• Lifting and moving items weighing up to 25 pounds.
• Frequent interaction with store leadership, team members, and corporate partners.

Benefits

• Positive Work Environment
• Competitive Pay
• Health, Dental and Vision Insurance
• 401(k) Plan
• Paid Time Off & Personal Days
• 20% Employee Discount