Store Administrative Assistant

About the role

Scandinavian Designs - Dania Furniture is seeking a Store Administrative Assistant.

Job Type

Full time (40 hours/week)

Compensation

Starting at $20 / hr!

What You'll Be Doing

• Greet clients & customers and answer phones in a prompt, professional and polite manner as part of the team.
• Provide leadership to the sales floor and store team and act as "manager on duty" with delegated authority in the absence of other higher-level management team members.
• Be a keyholder of the store and have all necessary access codes to successfully execute opening and closing procedures and secure the premises at closing.
• Follow up over the phone or email with customers regarding incoming merchandise, inventory updates, coordination, and deliveries in coordination with the warehouse team.
• Process sales transactions, service orders and refunds accurately, promptly and with high-level organization skills, and approach.
• Show a team approach with open and honest communication, supporting colleagues and customers, tagging merchandise, maintaining displays, keeping the showroom and backroom clean and tidy and ready to jump in for showroom changes.
• Understand and adhere to company policy and procedures and be proficient enough to help store staff with questions on policy and procedures. This includes and is not limited to: Processing biweekly payroll, ensuring compliance with company policy and local, state, and federal laws, keeping accurate payroll, PTO, and absence records for each team member, supporting the store's recruiting, onboarding process, store orientation, clocking system, medical benefits, and performance management documents, supporting a safe work environment and coordinating store Safety Committee, Safety Training, Incident, Workers Comp and injury reports. Partner closely with the Accounting and Finance team on: Reconciling the Daily Transaction Listing and other daily, weekly, and monthly reports, balancing daily cash and other media receipts, bank deposits, ensure the store has enough change and sales auditing, general accounting, general administration, record-keeping, processing financing paperwork including monthly journal entries, taxes and accounts payable, printing and processing vendor checks and stock checks, managing store supplies within assigned budget, performing other duties or special projects when assigned.

Who You Are

• Love retail, helping customers and colleagues, very organized and enjoy being detail oriented.
• Prior supervisory experience preferred and someone who works with others to achieve goals, wants to work productively as a team to create an honest, fair and ethical working environment.
• Enjoy problem solving, naturally curious, can work under pressure with customer, HQ teams and colleagues.
• Familiar with general accounting principles and standards, general administrative duties, light bookkeeping and able to read and understand work orders, shipping and receiving paperwork.
• Fine with 10-key, computer skills, MS Office, HRIS software, CRM, Social Media platforms, accounting systems and software and strong written and verbal communication skills for addressing customers and colleagues.
• A valid driver’s license is preferred.

Education

High School diploma or equivalent, 2-5 years’ work experience in a related field for administration and or retail administration preferred.

Benefits for Full-time Associates

• Opt-in for Health benefits, Dental and Vision and optional Health Savings account (HSA) plan
• 401K
• Work life balance
• Paid Time Off (PTO)
• Regular schedule
• Generous merchandise discounts
• Pet Insurance
• Tuition Assistance

Our Values

• We are a family business 60+ years in the making, with +50 furniture showrooms and +700 employees across the U.S.
• We are a contemporary home furnishings destination rooted in a love for Nordic culture, modern design and quality craftsmanship.
• We offer extensive product and sales training to facilitate career growth.
• Our compensation includes a competitive pay program, comprehensive health and retirement benefits.
• In efforts to support the hiring of Veterans, please submit a DD214 or equivalent discharge paperwork from branches of the US Forces when applying for preferred for our preferred veteran hiring process.
• We are an equal opportunity employer to all. We interview and hire applicants of all backgrounds, orientations, expressions, and identities.