Storage Customer Service Representative

Primary Responsibilities

• Support the site manager with facility operations.
• Answer phone inquiries from active and prospective customers.
• Show storage units, explain the terms of rental agreements and prepare rental contracts.
• Perform general routine property cleanup and minor repair work.
• Ensure that all vacant storage units are clean, dry, secure and available for new customers.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Minimum Qualifications

• A driver’s license and the ability to maintain a clean driving record.
• Excellent communication skills.
• Available to work on weekends and holidays.

Work Environment

• The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes or irritating chemicals.
• May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
• The work requires some physical exertion such as long periods both indoors and outdoors of remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.