Stockist
About the role
Maison Polène, founded in 2016, is a French leather goods brand known for its outstanding artisanal craftsmanship and organic designs inspired by nature. The company is experiencing significant growth and is looking to expand internationally, particularly in the United States. In 2026, they are building a strong, expert team to drive Polène’s excellence at every organizational level. The company supports its handbag and jewelry collections with the expertise of 800 artisans in their workshops in Ubrique, Spain.
Join a passionate team dedicated to delivering exceptional customer experiences while helping establish Polène's presence in one of the country's premier luxury shopping destinations. Be part of the next chapter of the Polène story as we prepare to open our Chicago boutique on Oak Street this winter.
Key Responsibilities
- Champion the Polène Experience
- Manage incoming and outgoing product flows: receive deliveries, follow inventory procedures, store merchandise efficiently, and optimize stockroom space.
- Act as a liaison between the sales team and stockroom, delivering requested items to the sales floor or directly to clients in a timely and professional manner.
- Communicate regularly with both supply chain headquarters and the boutique team regarding overstock or stockout situations.
- Maintain the organization, cleanliness, and efficiency of the stockroom and storage areas.
- Support replenishment efforts to ensure product availability and a seamless client experience.
- Contribute to Store Performance
- Prepare and manage inter-boutique product transfers while supporting collaboration between boutiques through clear communication and information sharing.
- Organize and participate in regular cycle counts and fiscal inventories; research and resolve inventory discrepancies using company systems.
- Rotate across product categories and storage zones, developing a strong understanding of Polène collections.
- Maintain awareness of personal objectives and proactively propose action plans to support store goals.
- Collaborate with the sales team to ensure optimal product availability for clients.
- Support operational excellence by adhering to inventory procedures and stockroom standards.
What We're Looking For
- Minimum 2 years of experience serving high-end, local, and international clientele in a similar capacity, ideally within luxury retail, premium retail, or leather goods.
- Highly autonomous and adaptable with strong energy, able to handle busy retail environments.
- Deep appreciation for craftsmanship and leatherworking, expressed with enthusiasm to clients and colleagues.
- Collaborative team player with a supportive mindset.
- Resourceful and composed under pressure, able to adapt quickly to shifting priorities.
- Strong organizational skills and attention to detail.
- Experience with inventory management and stockroom operations preferred.
Compensation & Benefits
- Competitive hourly wage of $21 - $23 per hour, plus bonus incentive.
- Monthly ICHRA medical stipend, allowing employees to choose the plan that works best for them.
- Dental and vision insurance with employer contributions.
- 401(k) plan.
- Monthly and quarterly performance bonuses.
- Paid Time Off, including vacation and sick days.
- Employee discount on our full range of leather goods and jewelry.
- Complimentary ClassPass membership to support employee wellness, fitness, and work-life balance.
- Commuter benefits (pre-tax, where applicable).
- Opportunities for career growth within our expanding U.S. retail network.
- A supportive, inclusive culture rooted in craftsmanship, creativity, and teamwork.