Stocker Associate - Full Time (Caesars Palace LV)

Responsibilities

• Safely lift and move merchandise weighing up to 50 pounds and push/pull heavy loads throughout the shift.
• Work in a fast-paced, physically demanding retail environment while standing and walking for extended periods.
• Maintain professional appearance standards by adhering to uniform and grooming requirements, including wearing a name tag at all times.
• Deliver exceptional customer service by greeting guests warmly, creating a welcoming atmosphere, and providing assistance as needed.
• Demonstrate knowledge of the Caesars Rewards program, hotel amenities, and property offerings to enhance the guest experience.
• Communicate daily operational updates and shift activities to team members and supervisors to ensure smooth transitions between shifts.
• Respond promptly to pages, requests, and operational needs.
• Collaborate with team members to promote a positive, productive, and service-focused work environment.
• Maintain reliable attendance and adhere to company scheduling, timekeeping, and attendance policies.
• Receive, unload, unpack, and process merchandise shipments accurately and efficiently.
• Verify incoming deliveries and report inventory discrepancies or shipment issues to the Supervisor on Duty.
• Replenish stock, beverages, and retail merchandise to maintain appropriate inventory levels.
• Receive and manage deliveries of Pepsi products, liquor, wine, beer, and other retail goods.
• Transport merchandise from receiving docks and storage areas to retail locations.
• Stock coolers, replenish sales floors, and move merchandise from remote storage locations as required.
• Ensure stores are adequately supplied with operational materials, including bags, tissue paper, bubble wrap, and other supplies.
• Conduct inventory counts, maintain accurate stock records, and complete on-hand inventory logs as required.
• Organize and maintain stockrooms to ensure clean, safe, and efficient storage areas.
• Monitor inventory levels and communicate overstock, low-stock, and out-of-stock conditions to management.
• Maintain stockroom and storage area cleanliness through regular housekeeping, dusting, and organization.
• Report maintenance or safety concerns promptly to the Supervisor on Duty.
• Collect and dispose of trash and recycling in accordance with company standards.
• Attend required meetings, training sessions, and company-sponsored events.
• Support special projects, associate sales, inventory activities, and retail events as assigned.
• Handle guest interactions professionally, including situations involving intoxicated guests.
• Adapt to varying shifts and schedules based on business demands while maintaining high service and operational standards.

Qualifications

• Must be 21 years of age or older.
• 1 year customer service experience required.
• 1 year Retail Stock experience required.
• The ability to work with minimal supervision.
• Must be able to handle intoxicated guests in a professional manner.
• Must be able to tolerate secondary tobacco smoke.
• Knowledge of basic math.

About Us

This world renowned resort indulges our guests with 25 unique restaurants and cafes, over 3,000 rooms, 4.5 acres of pools and gardens and a 50,000 square foot spa. If you have a passion for delivering personalized service in an exclusive setting, Caesars Palace is the place for you to start your career.