Stock Replenisher

About the Role

The Replenisher will maintain and deliver stock to various locations throughout the day, ensuring merchandise levels are always maintained. They work directly with sales associates and managers, assisting with putting away stock, setting planograms, and various promotions. The role also involves processing shipping and receiving functions, unloading trucks, pulling and packing stock orders, and providing maintenance activities for the shops.

Responsibilities

• Put the customer first at all times (internal and external customers)
• Provide best-in-class customer service through efficient inventory control processes and distribution
• Properly utilize and respect company-issued tools and resources, following security practices of the work environment
• Create and maintain good working relationships with fellow associates
• Maintain store, stockroom, and warehouse appearance, ensuring a safe working environment in compliance with Health & Safety regulations, visual merchandising, housekeeping, and maintenance standards
• Efficiently and accurately conduct receiving, cycle counts, product returns, and transfer transactions using handheld or company equipment
• Complete required process controls (paperwork, etc.) efficiently and accurately
• Ensure consistent application of stock security as per defined processes
• Resolve inventory control issues and escalate as required
• Accurately report and follow up on all IMT issues
• Identify and report discrepancies to management according to defined processes
• Price stock and assist in store stocking where required

Qualifications

• High school diploma or equivalency required; bachelor’s degree preferred
• Minimum one year of warehouse, retail, or customer service experience required

Skills

• Strong customer service and effective communication skills
• Ability to work with a consistent sense of urgency
• Able to prioritize and handle multiple projects at once
• Self-starter with the ability to work with minimal instruction
• Adaptable to changing priorities and unexpected situations