Stock Associate - Scottsdale

About the role

The Stock Associate will guide all stock activities: inventory, organization, control, audits etc; Proactively execute shipping and receiving process. Report any issues to Manager and take necessary steps to resolve; Demonstrate effective communication and collaboration through relationships developed throughout the Ferragamo team; Partner with store management to form a cohesive team focused on regular communication and propose remedial measures where necessary.

Responsibilities

• Ownership:
  • Establishes and maintains an organized flow of goods in the stock room and onto the sales floor
  • Organizes and maintains the stockroom to Company standards
  • Ensures accuracy of all incoming and outgoing shipments of merchandise
  • Prepares merchandise for vendor returns, transfers and customer shipments
• Collaboration:
  • Coordinates activities concerned with ordering, receiving, storing, inventorying, issuing, and shipping materials, supplies, tools, equipment, and parts, in stockroom
  • Reviews records for accuracy of information and compliance with established procedures, and to determine adequacy of stock levels
• Customer Centricity:
  • Customer service and follow though. Support the team in the selling process, ensuring the highest level of client experience
• Agility:
  • Proactive when solving problems to ensure positive outcomes as it relates to store inventory (weekly, monthly, yearly)
  • Prioritize all back of house responsibilities as well as the ad hoc needs of the selling floor and provide our customers with exceptional service

Qualifications

• Knowledge of inventory tracking technology preferred
• Good handling of numbers, back-office skills and inventory/stock management
• Dedication and resilience to finding solutions and timely movement of merchandise
• Thinking innovatively about how we can improve and generate new ways of creating tangible value and magic for the clients
• Excellent English language skills; knowledge of second language preferred
• Previous retail sales experience preferred, luxury retail experience a plus
• Strong interpersonal and communication skills; ability to read, write, and interpret instructional documents
• Ability to effectively communicate with customers, peers and management
• Ability to communicate on the telephone with proper etiquette
• Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business
• Ability to work as part of a team and take initiative independent of direct supervision
• You take authentic ownership, strive for more self-awareness and are a passionate role model

Physical requirements

• This position involves constant moving, talking, hearing, reaching, grabbing, standing for extended periods of time
• May occasionally involve stooping, sitting, kneeling, crouching & climbing step stools
• Involves lifting of at least 50 lbs

Schedule

• Regular and reliable attendance, normally 5-days a week
• Full time schedule (37.5 hours)
• Required to work a variety of hours, which may include mornings, evenings and weekends, based on store needs