Stock Associate
NetCost Market · Philadelphia, PA · 1 wk ago
ManagementFull-time
Job Duties And Responsibilities
- Provide customer service in a friendly and professional manner that consistently follows the standards of NetCost Market to maintain customer satisfaction.
- Proactively assist customers within the guidelines outlined in our Customer Service Standards.
- Perform annual full-scale inventory assessments to identify missing inventory and items to be ordered.
- Provide customer service to customers who may need assistance while setting up displays or otherwise in the front of the store.
- Use rolling ladders to retrieve items from the stockroom on hard to reach shelves.
- Accurately maintain company database including all stock and inventory items.
- Build new store displays to present special merchandise.
- Organize and sort items on shelving, bins and displays according to company standards.
- Maintain all food safety standards.
- Monitor and report any missing or lost inventory to management.
- Confirm all incoming shipments to be accurate by comparing the invoice to the order and ensure all inventory is in excellent condition.
- Keep the work area clean.
- Respond resourcefully to customer requests and concerns.
- Provide excellent customer service and ensure clients had an outstanding shopping experience.
Preferred Qualifications
- Ability to deliver friendly, courteous, prompt customer service.
- 18 years or older.
- Ability to read, write and do simple math problems.
- Ability to interpret, understand and follow instructions and solve problems.
- Able to work well with others as a team member.
- A passion for serving people.
- Must be able to lift up to 50 lbs 5 days a week up to 40 h.