Stock Associate

About the role

You’ll work behind the scenes as a key player on the retail team, ensuring shipments are accurately received, neatly stocked, and consistently maintained for Sales Associates. Your organization in the stockroom directly supports the sales team, helping them provide a great in-store experience for customers.

Responsibilities

• Receive, process, and accurately check all incoming and outgoing shipments.
• Assist in processing all inventory movements between the store and distribution centers.
• Maintain a clean, organized, and efficient stockroom in alignment with company standards and safety requirements.
• Ensure appropriate stock levels are maintained and that sizes and styles are available and easy to locate.
• Prepare merchandise for the sales floor, including labeling, steaming, and organizing display shoes.
• Support sales associates by ensuring products are readily available to maximize the shopping experience.
• Respond quickly and accurately to product requests from the sales floor.
• Assist the team where needed to ensure the store runs smoothly during peak and non-peak hours.
• Help with daily store tasks like restocking, maintaining fitting rooms, cash handling, and keeping the floor clean and organized.
• Follow all safety, loss prevention, and standard operating procedures to protect customers, teammates, and product.
• Handle all company and customer information responsibly and maintain confidentiality at all times.
• Work together with teammates and leaders to crush store goals.
• Participate in training and coaching to learn, grow, and level up.
• Bring positive energy and help create a respectful, inclusive, team-oriented environment.
• Have a solution-oriented mindset and jump in where needed to support the team.

Qualifications

• 6-9 months of retail experience preferred.
• Passion for footwear, fashion, sport, and youth culture.
• Comfortable talking with people and helping customers.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Reliable, motivated, a great teammate, and eager to learn.

What Success Looks Like

• Engagement: Bring hustle to the floor, move with purpose, and stay attentive to customers, teammates, and store needs.
• Sales: Help drive store sales and conversion through great customer interactions.
• Customer Experience: Always on, never no! Bring a positive, can-do attitude and look for ways to say yes to customers.
• Execution: Complete daily tasks accurately and on time.
• Team: We win as one! Show up as a supportive, reliable teammate with a positive attitude.

Benefits

• Employee discount
• Flexible pay options
• Career development and advancement opportunities
• Paid time off
• Medical, dental, and vision insurance
• 401(k) and Roth 401(k)
• Life insurance
• Flexible spending accounts

Pay

$18.00 / hour