Stock Assoc, PT, Ross Park, Pottery Barn
About the Role
Receive shipments and accurately maintain inventory records. Maintain stockroom and off-site locations. Assist the sales team in replenishing the sales floor after shipment or during recovery periods.
Responsibilities
- Exemplify the highest level of customer service standards to internal and external customers.
- Scan shipments as delivered.
- Ticket and stock merchandise in the stockroom or prepare for immediate distribution to the sales floor.
- Provide feedback to supervisor regarding inventory levels and damages.
- Organize stockroom by department and categories; stock merchandise on appropriate shelves or in off-site locations.
- Adjust stocking procedures to ensure aisles and exits are clear.
- Ensure merchandise is safely stored, properly ticketed, packaged, and logged, and easily located for replenishment.
- Pack and log merchandise as required for customer deliveries.
- Transport merchandise to and from remote stockroom locations and maintain accurate inventory records.
- Ensure the stockroom is clean, swept, with garbage removed, and supplies organized.
- May assist on the sales floor during peak times and as assigned.
- Complete tasks listed on daily agenda or as assigned (e.g., maintenance of store, lighting, cleaning).
- Comply with all company policies and procedures.
- Follow all appropriate stockroom procedures to minimize loss to the company.
Requirements
- High school diploma or equivalent preferred.
- 1–2 years of customer service experience preferred and stockroom (or related work) experience.
- Basic product knowledge preferred but not required.
- Effective time management skills to execute multiple tasks simultaneously.
- Ability to be mobile in the stockroom or on the sales floor for extended periods of time.
- Proven ability to operate and read scanning equipment for extended periods.
- Ability to lift and carry medium-to-large items weighing up to 100 lbs., utilizing appropriate equipment and safety techniques.
Schedule
Full-time associates are expected to have open availability to meet the business needs. Part-time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday, and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. Weekend availability cannot fall on the same day; an associate must be available on two separate days (e.g., Friday and Saturday, Friday and Sunday, or Saturday and Sunday).
Physical Requirements
- Ability to be mobile on the sales floor for extended periods of time.
- Ability to operate POS system.
- Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques.
Benefits
- A generous discount on all Williams-Sonoma, Inc. brands.
- A 401(k) plan and other investment opportunities.
- A wellness program that supports physical, financial, and emotional health.
- Paid vacations and holidays (full-time).
- Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time).