Stewarding - Steward (Part-Time)

About Us

Be a member of the winning team at Valley View Casino & Hotel – named one of San Diego's Best Places To Work by the San Diego Business Journal. Valley View is where fun and your future come together – join our team for a fun and exciting environment with amazing benefits that focus on you, your family, and helping you reach your lifetime goals. Deeply rooted in the Valley Center community, we, the San Pasqual Band of Mission Indians, have a rich local history. With traditions founded upon “good neighbor” values, our Tribe has been part of this community for many generations. Valley View Casino & Hotel reflects our proud heritage of enterprise and opportunity; it is a place for our friends and neighbors.

At Valley View Casino & Hotel, our team members are the foundation of who we are and what we do. The compassion, encouragement, and level of experience you will be exposed to will put you on a career path full of opportunities for advancement.

About the Role

Responsible for ensuring all china and glassware is cleaned efficiently and promptly, providing all facets of the dining venue with an available stock of silver and dishware on a continual basis. This position carries out responsibilities while relying on instructions and pre-established guidelines to perform the functions of the job. The Team Member will work under immediate supervision, relying on limited experience, instructions, pre-established guidelines, and good judgment.

Responsibilities

• Support and uphold Valley View Casino & Hotel’s Standards of Excellence, Mission, and Vision Statement as outlined in the Team Member Guide to Success.
• Maintain positive guest relations at all times, resolving guest complaints and ensuring guest satisfaction.
• Greet guests in a courteous and caring manner using personalized service.
• Ensure compliance with standards set by management in scraping, racking, stacking, and washing dishware, glassware, silverware, and all cooking pots, pans, and utensils.
• Keep the work area clean and sanitary; remove all trash.
• Assist in maintaining standards of health, safety, and sanitation.
• Clean and stock supplies, such as plates, silverware, pots, pans, and other utensils.
• Clean and sanitize all kitchen equipment in a safe manner.
• Clean all hoods, stoves, countertops, and display cases.
• Participate as a team member with Food Servers, Utilities, Cooks, Supervisors, and other pertinent Company Team Members to produce a smoothly and efficiently run operation that meets the highest standards of customer service.
• Perform other duties as assigned by the Steward Supervisor.
• Conduct all responsibilities in a professional and ethical manner.
• Maintain a consistent, regular attendance record.
• Adhere to performance standards, company policies, and procedures as they relate to the department.

Requirements

• Ability to speak and understand the English language.
• Ability to read and interpret documents such as safety rules, instructions, guidelines, operating and maintenance instructions, and policies and procedure manuals written in the English language.
• Ability to apply commonsense understanding to interpret and carry out an extensive variety of instructions in written, oral, and/or diagram form.
• Ability to define problems, collect data, establish facts, and draw valid conclusions to carry out primary duties, responsibilities, and tasks.
• Use good judgment when providing information to guests.
• Maintain positive guest relations at all times.
• Apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
• Successfully pass applicable auditions or skill testing and a drug screening test.

Preferred Qualifications

• High School diploma or GED equivalent.
• Ability to understand oral and verbal communication while using Valley View Casino & Hotel’s communication tools, which include but are not limited to radios, phones, and email.

Physical Requirements

The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job. The Team Member is required to wear black nonslip shoes and safety clear goggles at all times while on duty.

• Clear vision (close, distant, peripheral, and depth perception) is needed for navigating office and casino environments, reading and reviewing reports and policies, and operating data processing equipment.
• Regularly required to talk and hear.
• May be required to stand, walk, sit, and use hands to manipulate, handle, or feel.
• Regularly required to stand, walk, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, and taste or smell.
• Must frequently lift and/or move 50 pounds and occasionally lift and/or move up to 100 pounds.

Working Conditions

• The Casino is open 24 hours per day, seven (7) days per week; therefore, you must be flexible to work any and all shifts.
• Exposed to secondhand tobacco smoke, moving mechanical parts, risk of radiation from computers, and fumes or airborne particles.
• Usually subject to inside environmental conditions, which provide protection from weather conditions but not necessarily from temperature changes.
• Occasionally subject to outside environmental conditions and to wet and/or humid conditions.
• The noise level in the work environment is usually moderate. On the casino floor, the noise level increases to loud.

Native American hiring preference applies.