Steward (Full-Time)

About the role

This position participates in the detail and completion of the maintenance of the casino including sweeping, mopping, cleaning and organizing food and hospitality areas.

Essential Duties And Responsibilities

• Promotes and provides excellent guest service experiences to both internal and external guests.
• Completes all duties and tasks assigned.
• Safeguards highest sanitation levels for all items previously used so that they may be reused in clean condition, free of any contamination risk.
• Utilizes and implements M.S.D.S. criteria, food and product safety, and Food & Beverage Policies & Procedures.
• Removes all trash and maintains loading and receiving areas in safe and clean condition.
• Cleans and sanitizes all food service areas and equipment.
• Maintains a dependable work attendance record with extremely infrequent absences and/or lateness.
• Performs other special projects and duties as assigned.

Skills/ Requirements

• A high school diploma or equivalent is preferred.
• Must acquire and maintain a valid Gila River Environmental Health Food Handlers Card, Alcohol Awareness Certification, Blood-Borne Pathogens (BBP), and other required compliance trainings.
• Ability to perform the GILA WAY, which includes: Greet our guest, Interact positively with our guest, Listen actively to our guest, Appreciate our guest.
• Excellent guest service skills, strong telephone etiquette, and the ability to follow-up and complete tasks in a timely manner with minimal supervision are required.
• Strong interpersonal and communication skills, both written and oral, are necessary.
• An in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to their responsibilities are required.