STEWARD

About the role

Maintains sanitation of Jack Binion Steakhouse, EDR and Main Kitchen areas and equipment by: washing dishes, pots, mopping floors, disposing of garbage and grease, and performing general cleaning duties. Responsible for cleaning and maintaining all bar areas; including floors, walls, drains and equipment. Cleans Starbucks's area.

Responsibilities

• Sets up work area at the beginning of the shift.
• Maintains par levels of dinnerware, glassware, silverware, condiments, and all other items.
• Breaks down all trays of dirty dishes brought from the dining room.
• Removes all bagged dirty linen and replaces the linen.
• Carries dirty dishes from the breakdown area to the dishwashing area.
• Cleans all bar areas, including bar tops, equipment, floors, and floor drains.
• Cleans Starbuck's area, including counters, floors, walls and drains.
• Works well with all other restaurant employees to promote a teamwork oriented atmosphere.
• Displays an energetic attitude while working with guests and employees.
• Maintains appearance and organization of the back line, ensuring that the service coolers are cleaned and supplied.
• Maintains standards set by management in scraping, racking, stacking, and washing of china, glassware, and silver.
• Uses proper procedures when signing in/out or clocking in/out for his/her shift and allowed breaks.
• Responsible for keeping work area clean and sanitary.
• Cleans work areas, equipment and utensils, segregates and removes garbage, and steam cleans or hoses garbage containers.
• Supports and maintains Horseshoe guidelines.
• Promotes outstanding guest relations.
• Responds to and consistently meets the needs of internal clients.
• Supports and cultivates new ideas and methods to deliver business solutions.
• Identifies ways to increase efficiencies or improve product or service.
• Delivers assignments/projects on time and completes all aspects before delivering to internal clients.
• Clearly communicates programs/services to necessary people, seeks their support and keeps them informed of changes that may impact the business.
• Keeps track of existing products/services and/or progress on new initiatives.
• Prepares project plans that aid in moving project forward.
• Stays up to date with the latest developments in the profession.
• Develops skills to handle increasingly complex matters.
• Complies with and upholds company expectations including Code of Commitment, policies, procedures, industry regulations, department goals and business strategy.
• Politely gives consistent, timely and accurate information and finds answer when unsure.
• Uses SPOTLIGHT behaviors when encountering guests.

Qualifications

• High school diploma or general education degree (GED).
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Must be able to maneuver to all areas of the casino.
• Must be able to lift up to 10 pounds.
• Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area.
• Must have the manual dexterity and coordination to operate office equipment, including a 10 key adding machine, PC computers, fax machine, and photocopier.
• Must be able to work at a fast pace and in stressful situations.
• Must be able to read, write, speak and understand English.
• Must be able to respond to visual and aural cues.

About Us

Horseshoe Casino is the premier casino of the Mid-South. Horseshoe has been #1 since day one. We know what gamblers want. The casino boast over 1300 slot and video poker machines and largest table games area in the South. We have a 25-table World Series of Poker themed poker room featuring the WSOP lounge. Make a bet on your favorite team in The Book. We are the home of Bluesville, a beautiful 1400 seat music venue featuring headline entertainment in an intimate setting. The Horseshoe Tunica Hotel features a 14-floor tower with over 500 luxuriously appointed rooms featuring world-class customer service and amenities including: Jack Binion's Steak which offers contemporary as well as classic fine dining offerings and a wine bar, the all you can imagine Village Square Buffet featuring fare from all over the world and highlighting Southern specialties and desserts, and the area's only Starbucks.