Sterilizer Repair Technician - $5,000 Sign on Bonus

About the role

Prescott’s Med is a leading medical device services company trusted by healthcare professionals nationwide, specializing in the distribution and expert refurbishment of essential medical equipment including sterilizers, surgical microscopes, pumps, monitors, anesthesia machines, and more. The mission is to enhance healthcare quality by ensuring providers have access to reliable, high-performing equipment. This position supports Washer Solutions, a subsidiary of Prescott’s Med. As a Sterilizer Repair Technician, you will provide expert technical support for a wide range of industrial washing, sterilization, and surgical equipment in a hands-on, field-based role requiring mechanical and electrical troubleshooting skills, strong customer service, and a commitment to excellence.

Technicians perform installation, preventive maintenance, troubleshooting, and repair services on medical and laboratory equipment such as autoclaves, sterilizers, washers, and related systems, working directly with hospitals, research institutions, and other healthcare facilities to ensure critical equipment performs safely and efficiently. The role is ideal for candidates with a mechanical or electrical technical background and previous experience servicing sterilization and industrial washing equipment who enjoy problem-solving, working independently, and building trusted customer relationships.

Responsibilities

• Troubleshoot, repair, modify, and refurbish industrial washing, sterilization, and surgical equipment and system components.
• Perform preventive and corrective maintenance on equipment from multiple manufacturers, including Getinge (CASTLE), Steris (AMSCO), Consolidated, Tuttnauer, and others.
• Service a range of devices, including autoclaves, rack washers, tunnel washers, bottle fillers, bedding dispensers, blanket warmers, surgical lights, and surgical tables.
• Conduct installations and equipment modifications as required.
• Maintain accurate service documentation, reports, and inventory records in accordance with company standards.
• Deliver an exceptional customer experience through proactive communication and dedication to resolving performance issues.
• Plan and manage service schedules to ensure timely response and completion of all assignments.
• Maintain professional, courteous communication with customers, contractors, and colleagues.
• Provide on-site training or demonstrations to customers on the proper use and maintenance of equipment.
• Identify and communicate opportunities for equipment upgrades, service contracts, or replacement solutions.
• Use company-provided technology (laptop, CRM, service reporting software) to complete and submit service call reports within 24 hours of completion.
• Manage personal tools, parts, and inventory efficiently to support field operations.
• Ensure compliance with company safety policies and all customer site protocols.

Requirements

• High school diploma or GED required; technical school training in mechanical, electrical, or electronic systems preferred.
• 1–3 years of directly related field service or technical maintenance experience; or 3–5 years of hands-on experience.
• Minimum of 1 year experience in the repair and maintenance of Getinge (CASTLE) and/or Steris (AMSCO) washing, sterilization, and surgical equipment is required.
• Valid driver’s license and clean driving record required.
• Strong technical, troubleshooting, and mechanical aptitude.
• Working knowledge of electrical, plumbing, and mechanical systems.
• Excellent organization, communication, and problem-solving skills.
• Proficiency with computers and Windows-based software applications.
• Ability to lift up to 50 lbs. and perform physical work (standing, bending, climbing).
• Willingness to travel frequently (60–90%) to customer sites, which may include hospitals, operating rooms, laboratories, research facilities, and universities up to 3 hours away.
• Flexibility to accommodate customer schedules and respond to emergency service calls as needed.

Benefits

• Paid time off
• Healthcare insurance (medical, dental, and vision coverage)
• Accident insurance, critical illness, and hospital indemnity insurance
• Short-term disability (employee paid) and long-term disability (employer paid)
• 401(k) plan with company matching
• Continuous learning and development — opportunities for training, workshops, and certifications
• Fun and inclusive work environment that celebrates diversity and fosters growth

Pay

Competitive hourly rate ranging from $31.25 to $36.06 per hour, depending on experience and qualifications. $5,000 sign-on bonus for qualified candidates (details provided during the offer stage).

Schedule & travel

Field-based position requiring 60–90% travel to customer sites up to 3 hours away, including hospitals, operating rooms, laboratories, research facilities, and universities. Flexibility to accommodate customer schedules and respond to emergency service calls as needed.

Location

Davenport, Iowa.