Stepping Up Case Manager

Primary Job Functions

• Clinical Responsibilities:
  • Coordinates and provides services related to the “Stepping Up” program
  • Conducts case management services for participants in the “Stepping Up” program
  • Represents the needs of the persons admitted into the “Stepping Up” program and insures quality services are provided
  • Completes needs assessment
  • Develops case management service plan
  • Implements case management plan by providing case management services
  • Represents the needs of persons with serious mental illness and co-occurring substance use disorder issues
  • Participates in insuring quality of services
• Supervision and Consultation:
  • Sets up clinical supervision and consultation as needed
  • Accepts and employs suggestions for improvement
  • Actively works to enhance case management skills
• Clinical Record Keeping:
  • Documents in a timely manner per AltaPointe standards
  • Documents appropriate, complete, and comprehensive SUN-R assessments
  • Documents measurable and specific goals in the individualized service plan
  • Documents in a clear and concise manner, types of consumer problems, ISP goals addressed and services provided
  • Includes problem, ISP/Treatment plan goal, intervention provided, consumer responses, and plans for continued services in each progress note
  • Documents case disposition, case closings, and follow-up
• Case Load Management:
  • Effectively manages caseload based on consumer needs
  • Mets AltaPointe productivity standards
  • Courteous and respectful towards consumers, visitors and co-workers
  • Treats consumers with care, dignity and compassion
  • Respects consumer’s privacy and confidentiality
  • Pleasant and cooperative with others
  • Assists consumers and visitors as needed
  • Personal values do not inhibit ability to relate and care for others
  • Sensitive to the consumer’s needs, expectations and individual differences
  • Gentle and calm to consumers and families
• Administrative and Other Related Duties as Assigned:
  • Actively participates in Performance Improvement activities
  • Completes assigned tasks in a timely manner
  • Complies with AltaPointe policies and procedures
  • Attends required in-service trainings and workshops

Minimum Qualifications

• Bachelor’s degree in a mental health discipline
• Certification of case management training by Alabama State Department of Mental Health
• Knowledge in adult specialty, outlined below, to be attained within (6) six months of employment
• Knowledge of psychiatric and substance use disorders in the adult population and/or knowledge of addiction as a primary/secondary illness
• Knowledge of cultural diversity
• Knowledge of behavior management, crisis intervention and interventions common to acute psychotic consumers, and/or consumers with substance abuse issues as well as, to non-violent crisis intervention practice
• Knowledge of Psychiatric Rehabilitation principles and Substance abuse treatment principles
• Knowledge of available community resources
• Knowledge of educational methods appropriate to adults with severe and persistent psychiatric disorders
• Knowledge of rules and regulations regarding appropriate benefit entitlements such as social security, Medicaid, and Medicare