Steel Site Manager II

About the role

At HWI, the Steel Site Manager is critical for our success. This position will have full responsibility for the operation and providing on-site presence to our customers. We are seeking a person with strong communication skills and a proven track record of customer satisfaction to steer the future of the refractory industry.

Responsibilities

• Participate with customer managers to steer future refractory and operating practice
• Manage interaction of our technical resources with customer technical team
• Manage site overhead and expenses in accordance with budget
• Establish and maintain positive customer impression of our products and company
• Collect operational data for analysis to determine correct refractory qualities
• Provide customer with refractory expertise
• Prevent untimely removal of installed refractory materials
• Provide internal and external monthly reports on activities and occurrences at site
• Provide external monthly reports on refractory consumption and cost
• Ensure operation and maintenance of on-site machinery
• Manage inventory to ensure sufficient supply in a timely fashion
• Manage personnel to ensure timely installation of refractories
• Support installation of refractories
• Provide sales support for another account which requires routine travel, at least one day per month

Requirements

• 3 to 5 years experience in a mini-mill steelmaking environment and/or 3 to 5 years experience in a refractory analysis and troubleshooting
• B.S. degree in Engineering, Industrial Technology or related fields, or equivalent practical field experience
• General knowledge of refractories project management, steelmaking or refractory installation experience
• A high level of expertise in refractory applications in a mini-mill environment particularly relating to ladles and furnaces
• Proficiency with MS Excel and MS Word
• Understanding of the steelmaking process
• Physical Activity: Requires between 1/3 and 2/3 of the time sitting, talking and hearing; and less than 1/3 of the time, standing, walking, using hands and fingers, reaching, climbing, balancing, stooping, kneeling, crouching and crawling
• Lifting: Requires lifting up to 25 pounds less than 1/3 of the time
• Vision: Requires accurate close and distance vision
• Environment: Requires 1/3 to 2/3 of the time in an office setting, working near moving mechanical parts, and exposed to fumes, airborne particles; and less than 1/3 of the time in high, precarious places, working near toxic or caustic chemical, extreme heat, risk of electrical shock, vibration and outdoor weather conditions
• Noise: Requires working loud conditions