Station Manager

About the role

Lead and manage the SAN station P&L and operations successfully via: engaging people; growing the business (both local BC business and network business in collaboration with AFR product & DGF global network partners); organizing the team for great customer service, operational quality and efficiency incl. GSC collaboration; managing costs and partners.

Responsibilities

• Manage Station’s EBIT result
• Ensure employee engagement, targeting for the best results
• Ensure and improve customer satisfaction via Service First incl. process improvements
• Drive GoGreen agenda
• Deal with local authorities and act as a legal representative of the station
• Represent the station towards employees, e.g. organizing company events and go‑to person for station personnel on non‑functional topics
• Decide upon all administrative matters at station
• Lead negotiations with external suppliers
• Accompany Field Sales and Key Account Sales on visits to important clients or prospective clients (where “Station Manager” title may be beneficial to closing the deal)
• Make hiring decisions at station level (although Station Manager may require formal next‑level approval)
• Make functional strategy decisions
• Make functional operations decisions (incl. negotiations with external AFR/OFR/Inland logistics suppliers)
• Set performance targets
• Evaluate performance and targets achievement
• Ensure adherence to Company policies
• Ensure effective customer service through a process‑oriented approach that delivers reliable and consistent service
• Collaborate with OFR product and DGF global network partners

Qualifications

• Good understanding of freight forwarding industry
• Knowledge of station level administrative matters
• Ability to take ownership and drive station solutions independently
• Proven track record in people management role (leadership, motivation and people skill)
• Good communication skills
• Strong Ocean Freight background seen as major benefit

Benefits

• Competitive base salary plus role dependent performance‑based incentives
• 401(k) Match: $1‑for‑$1 match up to 4% quarterly + 2% annual base contribution
• Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate
• Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions
• Vision: Optional coverage for exams, frames, and contacts
• Dental: Optional coverage for preventive, basic, and major services
• Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days

Pay

Pay Range: $105,682.00 - $140,910.00+ (Based on Experience)