Station Manager

About the Role

DHL Global Forwarding (DGF) manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of DHL Group, the world's leading logistics provider with operations in over 220 countries.

Lead and manage the Portland (PDX) station P&L and operations successfully via: engaging people; growing the business (both local BC business and network business in collaboration with AFR product & DGF global network partners); organizing the team for great customer service, operational quality and efficiency incl. GSC collaboration; and managing costs and partners.

Key Responsibilities

• Manage Station's EBIT result
• Ensure employee engagement, targeting for the best results
• Ensure and improve customer satisfaction via Service First incl. process improvements
• Drive GoGreen agenda
• Deal with local authorities and act as a legal representative of the station
• Represent the station towards employees, e.g. organizing company events and serving as go-to person for station personnel on non-functional topics
• Decide upon all administrative matters at station
• Lead negotiations with external suppliers
• Accompany Field Sales and Key Account Sales on visits to important clients or prospective clients (where "Station Manager" title may be beneficial to closing the deal)
• Make hiring decisions at station level (although Station Manager may require formal next-level approval)
• Make functional strategy decisions
• Make functional operations decisions (incl. negotiations with external AFR/OFR/Inland logistics suppliers)
• Set performance targets
• Evaluate performance and targets achievement
• Ensure adherence to Company policies
• Ensure effective customer service through a process-oriented approach that delivers reliable and consistent service
• Collaborate with AFR product and DGF global network partners

Qualifications

• Good understanding of freight forwarding industry
• Knowledge of station level administrative matters
• Ability to take ownership and drive station solutions independently
• Proven track record in people management role (leadership, motivation and people skill)
• Good communication skills
• Strong Air Freight background seen as major benefit

Pay

$105,682.50 - $140,910.00+ (Based on Experience)

Benefits

• Compensation: Competitive base salary plus role dependent performance-based incentives.
• 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
• Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
• Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
• Vision: Optional coverage for exams, frames, and contacts.
• Dental: Optional coverage for preventive, basic, and major services.
• Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.

Why Join DHL Global Forwarding?

At DHL Global Forwarding, we invest in our employees' growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success. Be part of DHL Group, the world's leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions.