Station Manager

PRIMARY RESPONSIBILITIES

• Manage all facets of airline station operations
• Demonstrate leadership by possessing a positive attitude, working from a place of integrity, having a sense of humor, an appreciation for employees and customers as individuals, importance of employee development and inclusion, recognition of others, job excellence, relationship building, kindness and continuous mindfulness of overall company goals
• Timely and responsible communication with all departments and management
• Assure and promote staff development
• Maintain and foster positive business relationships with local airport authority and agencies as well as build and maintain positive business relationships with contract carriers
• Manage station staffing levels and budgeting
• Assure excellent customer service and efficient station operation
• Attend regular corporate meetings in Hyannis as applicable via telephone or willingness to travel, as required

QUALIFICATIONS

• Previous supervisory or management experience, required
• Experience in the following areas required: budgeting, interviewing, disciplinary action, performance planning, payroll and scheduling
• Ability to enforce policy and procedure, required
• Must be able and willing to do short and long haul travel and work non-standard hours especially during special events
• Must demonstrate an understanding of the connection between overall mission and daily tasks
• Must be a proficient writer with an adequate grasp of English grammar
• Must meet same basic job qualifications as all station agents: Must be at least 18 years old, Must hold a high school diploma or equivalent
• If location requires any type of driving such as baggage delivery, fueling, etc., applicant must hold and maintain a driver’s license valid in that location
• Must be able to lift up to 70 lbs.
• Basic computer skills required
• Must exhibit exceptional knowledge of Cape Air and must embody the Cape Air MOCHA HAGoTDI spirit