State Industries Production/Sales Coordinator

About the role

Iowa Prison Industries (IPI) is seeking a dynamic, self-motivated individual to join our team as a Sales Coordinator/Representative in our Des Moines Sales & Customer Service office. This position’s primary role is the sales representation of IPI products and services to eligible customers in assigned markets throughout the State of Iowa.

Responsibilities

• Manages assigned key accounts in assigned market/territory through comprehensive needs assessment, account planning, and customer engagement to drive sales and products and services.
  • Develops and maintains sustainable, long-lasting working relationships with key customers by performing follow-up meetings, regular business reviews and ensuring consistent communication
  • Manages key projects from initial customer contact through order placement ensuring customer satisfaction throughout the project process
  • Analyzes customer data to identify opportunities for growth via upselling and cross-selling
  • Ensures customer satisfaction by bridging the gaps between customer requirements and innovative solutions
  • Works with internal teams (sales manager, plant managers, customer service team, shops) to resolve customer issues or challenges
• Prospects and cold-calls potential new customers in assigned market
• Conducts product demos and gives presentations either on-location or in the IPI showroom
• Collaborates with Customer Service all activities needed to provide orders to assigned plants
• Provides marketing data to internal teams consisting of shop incarcerated individuals, shop staff, marketing, and customer service directed to specific market segments for products and offerings
• Achieves sales budget and growth goals within specific market segments
• Generates new customers in specific market segments
• Provides project management expertise on selected larger Market projects
• Provides training and consultation to customers, prospects, and incarcerated individuals on IPI new products and services
• Works with Marketing Team to help develop needed products and marketing plans for assigned market segments
• Attends market appropriate trade shows, customer meetings, etc. as needed

Qualifications

• Excellent verbal and written communication skills
• Ability to prepare written and oral reports
• Sales experience to educational, governmental, and / or non-profit markets highly preferred
• Selected candidate must pass background check
• Must meet all minimum qualification requirements of State Industries Production / Sales Coordinator job classification

Preferred Applicants

• Will Possess Excellent verbal and written communication skills
• Ability to prepare written and oral reports
• Sales experience to educational, governmental, and / or non-profit markets highly preferred
• Selected candidate must pass background check
• Must meet all minimum qualification requirements of State Industries Production / Sales Coordinator job classification

Benefits

• Position will work out of IPI's Des Moines Sales Office & Showroom at 1445 E Grand Avenue (just 2 blocks east of the Capitol)
• Position will be assigned a State Vehicle for use during business hours
• Travel and overnight stays across Iowa as needed to meet requirements
• Assigned markets are subject to change at any time

Pay

• Not specified

Schedule

• Standard hours are Monday through Friday