State Eligibility Consultant

About the role

The State of Indiana is a large employer offering a range of opportunities across 60+ agencies. Candidates can make a real and measurable impact on the lives of Hoosiers.

Role Overview

This State Eligibility Consultant (SEC) position ensures the accuracy and integrity of benefits for DFR programs. The SEC processes and reviews tasks, applications, changes, and redeterminations for SNAP, Medicaid, and TANF benefits.

What You'll Need for Success

• Be willing to travel with reasonable accommodation.
• Thorough knowledge of public assistance policy, practices, and procedures.
• Thorough knowledge of federal, state, and local rules and regulations related to public assistance programs.
• Working knowledge of computerized eligibility systems.
• Ability to identify problems, evaluate alternatives, and implement effective solutions.
• Ability to use tact and empathy in dealing with people from varied backgrounds.
• Ability to use discretion in dealing with all clients, and fellow employees’ personal information.
• Demonstrates effective interview and communication skills.
• Ability to be flexible and self-motivated in managing multiple priorities.
• Ability to work independently and as part of a team.
• Ability to perform basic mathematical calculations.

Supervisory Responsibilities/Direct Reports

This role may be utilized in a supervisory capacity based on agency needs.

Benefits of Employment With the State of Indiana

• Three (3) medical plan options (including RX coverage) as well as vision and dental plans.
• A wellness rewards program: Complete wellness activities to earn gift card rewards.
• A health savings account, which includes bi-weekly state contribution.
• A 457(b) account (similar to 401(k) plan) with employer match.
• Two (2) fully-funded pension plan options.
• A robust, comprehensive program of leave policies covering a variety of employee needs.
• A free parking program for most positions.
• A referral bonus program.
• An employee assistance program that allows for covered behavioral health visits.
• A qualified employer for the Public Service Loan Forgiveness Program.
• A free LinkedIn Learning access.

Equal Employment Opportunity

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role.