State and Community Engagement Analyst

Responsibilities

• Provides operational and administrative support to a business unit on a variety of projects, programs, and initiatives, including conducting research, summarizing information, creating presentations, facilitating meetings, analyzing and developing reports, and offering recommendations.
• Tracks budgets, expenditures, and project/program activities.
• Organizes and maintains necessary technology, systems, and electronic records.
• Recruits, trains, develops, deploys, and supports volunteers in alignment with organizational goals and volunteer interests; ensures volunteer perspectives are included in strategic planning; collects and analyzes data to evaluate volunteer program progress.
• Develops and coordinates training for staff and volunteers, from needs analysis and determining priorities to creating materials, scheduling sessions, delivering instruction, and assessing effectiveness.
• Plans, organizes, and implements projects while adhering to quality standards, staying within scope, meeting timelines, and communicating milestones and outcomes; organizes project teams with internal and external stakeholders to achieve goals.
• Collaborates with staff, volunteers, members, chapters, volunteer programs, and cross‑functional teams to achieve organizational goals, establish community presence, support multicultural audiences, and build volunteer capacity for engaging community programs and events.
• Partners with internal and external stakeholders (e.g., cross‑functional teams, volunteers, members, partners) to meet volunteer and community‑engagement objectives at state and local levels.

Qualifications

• Bachelor’s degree in political science, public administration, business, nonprofit management, public policy, social sciences, or a related discipline, plus a minimum of three years of experience; or an equivalent combination of training, including military or related experience.
• Comfortable working with a diverse group of staff, volunteers, and community members.
• Experience developing, leading, and supporting volunteer teams, including recruitment, engagement, and supervision.
• Ability to work effectively in a matrix‑management environment across multiple regions and teams.
• Strong relationship‑building and partnership development skills with community organizations, coalitions, public agencies, and stakeholders.
• Project management and organizational skills, including coordinating meetings, events, volunteers, reporting, and follow‑up activities.
• Proficiency with Microsoft 365 (Word, Excel, PowerPoint, OneNote).
• Preferred bilingual proficiency in English and Spanish.
• Experience working with diverse communities and demonstrating measurable community impact.
• Some knowledge of the local community services environment (preferred).
• Experience applying AI‑enabled tools to support outreach campaigns, strengthen community engagement, improve operational effectiveness, and advance organizational goals.
• AARP will not sponsor an employment visa for this position.
• Regular and reliable job attendance.
• Effective verbal and written communication skills.
• Respectful and professional interpersonal conduct.
• Independent judgment in evaluating options and making sound decisions.

Work Environment

• Office/open‑office setting with moderate noise; ability to work effectively in this environment.
• Occasional lifting of up to 50 pounds.
• Home office environment with moderate background noise.
• Hybrid work model: Mondays and Fridays are remote workdays (except for essential functions); remote work permitted only within the United States and its territories.

Compensation and Benefits

• Competitive compensation.
• 401(k) plan.
• 100 % company‑funded pension plan.
• Health, dental, and vision insurance.
• Life insurance.
• Paid time off, including company and individual holidays, vacation, sick leave, caregiving leave, and parental leave.
• Performance‑based and peer‑based recognition programs.
• Tuition reimbursement.