Starter @ The Lido

About the Resort

Sand Valley is a golf resort and community settled gently upon 12,000 acres of rugged, pre-historic sand dunes in central Wisconsin. Here, residents and guests will find six world-class golf courses built in harmony with the land: Sand Valley, Mammoth Dunes, Sandbox, The Lido, Sedge Valley, and Commons. Founded in 2016 by brothers Michael and Chris Keiser, the resort is known for its friendly hospitality and a community of golf and outdoor enthusiasts who have been drawn to the raw beauty and serenity of the vast Wisconsin wilderness.

Beyond premier golf, Sand Valley is a year-round celebration of all the outdoors from fat-tire biking, hiking, and kayaking to ice hockey, skating, or a guided cold plunge. The resort now features a 13,000-square-foot Tennis Center with 16 grass tennis courts and the twelfth Court Tennis facility in the United States. Alongside soul-stirring golf and outdoor exploration, Sand Valley offers a variety of savory dining venues showcasing globally inspired and rustic Wisconsin cuisine.

The Sand Valley team works together to create experiences of a lifetime by asking questions and sharing ideas. With authenticity and a hard-working attitude, Sand Valley helps guide guests through an immersive experience in Wisconsin's natural beauty and away from the demands of daily life.

About the Role

The Lido Starter is one of the most visible employees of the facility. This position is tasked with providing customers with service regarding tee times, tee time coordination, rules and policies, and pace-of-play. This position is also responsible for assisting with accurate daily play totals and other duties as directed. Due to the nature of the position, the golf starter must be organized, knowledgeable, and friendly, all while maintaining control of the first tee.

Responsibilities

• Ensure the orderly flow of play in accordance with posted tee times
• Provide an informative welcoming speech to each group of golfers, informing them of local rules and anticipated pace of play
• Be well spoken regarding the history of The Lido
• Stay in close communication with Golf Shop staff regarding any changes with tee times
• Neatly record all necessary details as outlined on the daily play sheet
• Maintain an adequate supply of scorecards, pencils, tees, etc. in the starter box
• Be prepared for working outside, potentially in inclement weather
• Conduct oneself in a professional manner and maintain a professional image
• Ensure all Sand Valley and Lido policies and procedures are being followed at all times
• Become proficient in recognizing and knowing The Lido Membership
• Provide excellent customer service, professional advice, and assistance to guests
• Assist with other duties as assigned by the Lido Golf Professional

Requirements

• 1-2 years of hospitality experience preferred
• Positive attitude, professional manner, and appearance in all situations
• Ability to read and write in English
• Ability to communicate verbally with staff members with or without the use of two-way radios
• Ability to give and/or follow verbal and written instructions
• Ability to stand, walk, push, pull, lift, grasp, bend, and kneel for up to 5 hours at a time
• Ability to lift up to 50 lbs occasionally, 20 lbs frequently, and 10 lbs constantly

Schedule

Part-Time, Seasonal, Hourly, Non-Exempt