START Coordinator (Mental Health Crisis Worker)

About the role

Responsible for assisting members in meeting their expressed goals toward crisis resolution and maintaining wellness while living in the community. Additional support includes medication management, transportation, counseling, and advocacy as needed.

This is an at-will direct service position within a program, ensuring the clinical needs of members are met and necessary paperwork is complete and accurate.

Responsibilities

• Assess, coordinate, and facilitate formal and informal support to help individuals (6 years old and older), their caregivers, and support teams decrease crisis events and increase movement toward life goals.
• Work in partnership with parents and caregivers, treating them as experts concerning their families.
• Complete required paperwork, including strength/needs/biopsychosocial assessments.
• Develop and participate in interdisciplinary team meetings.
• Complete tasks associated with fidelity to the START Model, program certification, and individual certification in the START Model.
• Submit/enter outcomes and incident data into the identified database or provide it to the responsible person.
• Coordinate care internally and with outside agencies, including system partners.
• Enlist the involvement of formal and informal community resources to support families, with direct input from the TAY and family.
• Develop individual treatment plans for each client and empower clients in meeting their goals.
• Assist teams with the development of service plans that reflect measurable objectives.
• Provide group and individual therapy as indicated.
• Make recommendations for improvement in the clinical program and provide input on clinical issues as part of the clinical team.
• Meet regularly with clients at Turning Point sites, in the field, at job sites, homes, board and care facilities, skilled nursing facilities, and other appropriate sites.
• Transport clients and families to appointments.
• Coach clients and families in developing skills necessary to meet treatment goals.
• Assist in establishing client eligibility for Medi-Cal or other benefits and advocate for continuation of benefits when appropriate.
• Provide "on-the-spot" counseling consistent with the program's philosophy and prompt intervention in crisis events.
• Notify necessary persons and agencies for crisis resolution.
• Complete paperwork promptly and meet agency standards for service productivity per month.
• Ensure all documentation meets funder, certifying body, and TPCP standards for content and configuration.
• Provide in-person, after-hours, "on-call" coverage on a rotational basis to program clients.

Requirements

• Graduation from an accredited college or university with a master’s degree in Social Work, Psychology, or a related field, and two (2) years of varied experience as a provider of mental health services.
• Bachelor's Degree in a relevant field and 4 years of relevant experience or Master's Degree in a relevant field and 2 years of relevant experience.
• California driver’s license and current vehicle insurance/registration if driving.
• Reliable means of transportation capable of passing vehicle safety inspection if more than five years old (excluding all modes of two-wheeled transport).

Schedule

Monday – Friday, 8:30 AM - 5:00 PM with on-call responsibilities.

Pay

$34.00 - $36.80 an hour.