Starlink Installation Technician
About the role
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
Responsibilities
- Visit customers' homes, solve problems, and introduce them to smart home tech.
- Install and service DISH equipment and smart home products in customers' homes.
- Teach customers how to use their tech and offer additional services when helpful.
- Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team.
Requirements
- Valid Driver's License: driving a company vehicle to customer sites and regional offices is an essential function of the job.
- Schedule Flexibility: willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays.
- Physical Ability: climb ladders (up to 40 ft), lift up to 70 lbs, must meet and maintain 335 lb weight limit.
- Customer Focus: build trust and create a great experience.
- Problem-Solving: tackle a variety of challenges on the spot.
- Determination: work in tight spaces and all kinds of weather.
- Adaptability: handle changes and unexpected tasks with ease.
Benefits
- Career Growth: many leaders began in this role, with opportunities to move into different departments for new challenges.
- Pay Increases