Starburst Engineer

About the role

We are seeking an experienced Starburst Platform Engineer to support and expand Wells Fargo's enterprise Data Virtualization platform powered by Starburst on Google Cloud Platform (GCP). The successful candidate will be responsible for the end-to-end deployment, administration, optimization, and support of the Starburst platform, enabling business users and engineering teams to access and analyze data across multiple on-premises and cloud data sources through a unified SQL layer. This role requires deep expertise in Starburst Enterprise Platform (SEP), Trino, GCP services, Kubernetes/GKE, data access governance, and customer engagement. The engineer will act as a trusted advisor to data consumers, helping optimize SQL workloads, troubleshoot platform issues, and drive adoption of enterprise data virtualization capabilities.

Responsibilities

• Platform Engineering & Deployment: Design, deploy, configure, and maintain Starburst Enterprise Platform (SEP) in Google Cloud Platform (GCP). Manage Starburst clusters running on GKE, including coordinators, workers, autoscaling, upgrades, patching, and infrastructure optimization. Configure and support integrations with BigQuery, Cloud SQL, GCS, Iceberg catalogs, Teradata, Oracle, SQL databases, and other enterprise data sources. Implement platform security, IAM integration, RBAC, authentication, authorization, and governance controls. Support production, non-production, disaster recovery, and business continuity environments.
• SQL Performance Optimization & Query Acceleration: Analyze and optimize user SQL workloads for performance, scalability, and cost efficiency. Recommend best practices for federated queries, joins, partition pruning, caching, materialized views, and semantic layer usage. Troubleshoot long-running queries, memory issues, concurrency bottlenecks, and workload management challenges. Assist users in tuning analytical workloads and achieving optimal performance across distributed data sources. Provide guidance on Starburst SQL features, query execution behavior, and platform capabilities.
• User Support & Customer Engagement: Serve as the primary technical contact for Starburst platform consumers. Investigate and resolve production incidents, access issues, authentication failures, catalog connectivity problems, and data access concerns. Collaborate closely with business stakeholders, analysts, data scientists, data engineers, and application teams. Conduct onboarding sessions, knowledge transfer workshops, and platform enablement activities. Guide customers through query development, troubleshooting, and platform adoption. Manage support tickets and coordinate escalations with vendors, infrastructure teams, and engineering partners.
• Platform Operations & Governance: Monitor platform health, cluster utilization, catalog performance, and operational metrics. Perform capacity planning and workload optimization. Automate catalog onboarding, configuration management, and operational processes. Ensure compliance with enterprise security, audit, masking, retention, and governance standards.