Starbucks Supervisor - Tennessee State Univ.

About the role

The Hourly Supervisor is responsible for improving the profitability of Operations. This person will ensure the highest level of customer service, safety, sanitation, quality, and consistency while driving sales and controlling costs.

Responsibilities

• Control labor costs by supervising daily staffing levels as needed while driving efficiency from all staff.
• Retain control of production costs, supply costs, and inventory by adhering to all standards of operation.
• Audit service and quality on a regular basis.
• Adhere to all standards and established tracking procedures daily.
• Develop and implement strategies to achieve customer satisfaction goals.
• Supervise teamwork and service on a regular basis.
• Supervise day-to-day employee issues in a professional manner while adhering to all Aramark policies and procedures.
• Support and implement training programs that develop skills to better serve guests, build repeat business, grow revenue, and improve morale.
• Assist in annual employee reviews and supervise interim performance issues.
• Ensure accurate adherence to Aramark's time and attendance procedures.
• Ensure staffing levels are consistent with established guidelines and make daily adjustments based on business needs.
• Ensure all employees are trained according to company standards for safety, health, and sanitation procedures.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Requirements

• Must have 3-5 years of relevant experience.
• Current certifications as needed.

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling, and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing — a new challenge, a sense of belonging, or just a great place to work — our focus is helping you reach your full potential.