Starbucks Supervisor - Hilton Alexandria Old Town

Responsibilities

• Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special
• Keep operations running smoothly: Supervise and oversee all Starbucks activities, ensuring stations are stocked, organized, and operating according to established standards
• Support efficient service: Prepare beverages for servers to deliver to guests, process transactions, and ensure collaboration between the bar and service teams
• Supervise and develop the team: Train, schedule, and supervise bar staff, providing guidance and support to ensure high performance and excellent service
• Address guest concerns professionally: Manage situations involving unsatisfied guests with care and respect, ensuring a safe environment
• Uphold regulatory standards: Maintain compliance with health, safety and sanitation awareness regulations, ensuring the highest standards of guest and team member wellbeing

Qualifications

• A passion for spreading the light and warmth of Hospitality
• Acting with Integrity and always doing the right thing
• Inspiring others through Leadership
• A belief that Teamwork drives the best outcomes
• A sense of Ownership and accountability
• A focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact

About Us

Join an Award-Winning Workplace Culture At Hilton, our exceptional care extends to you with unmatched perks and benefits, including:

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future – Our retirement plans make it easier to save for what’s next

About The Team

How We'll Help You Thrive Benefits At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments.