Starbucks Supervisor
About the role
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Lead and inspire a high-performing Starbucks team within the vibrant Hyatt Regency St. Louis environment. As a Starbucks Supervisor, you will oversee daily cafe operations, deliver exceptional guest experiences, maintain brand standards, and support team development. This role combines leadership, customer service excellence, and operational expertise to create a welcoming atmosphere for hotel guests and visitors while driving quality, efficiency, and sales performance. This role leads other associates by coaching, giving direction and may include training, scheduling, payroll and interviewing for our Starbucks outlet.
Full-time position.
Responsibilities
- Supervise daily Starbucks operations and team performance
- Ensure outstanding guest service and product quality
- Train, coach, and motivate baristas
- Maintain inventory, cleanliness, and brand standards
- Support a positive, fast-paced, and guest-focused culture
Qualifications
- At least 1 year of Starbucks Lead or Supervisor experience, or equivalent experience in a coffee shop
- Open availability including weekends and holidays
- A true desire to satisfy the needs of others in a fast-paced environment
- Refined verbal and written communication skills as well as customer service skills
- Ability to stand for long periods of time
- Excellent organizational, interpersonal, and administrative skills
- Guest oriented and strong customer service skills
Benefits
- Free meal with every shift in our colleague cafeteria
- 12 complimentary rooms per year at many Hyatts around the world
- Generous colleague discount, Friends & Family discount
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule
Day shift, Evening shift, Morning shift
Work Location
In person