Starbucks Lead Barista

Description

Are you passionate about hospitality and eager to work for one of the most recognized names in the industry? Do you aspire to grow your career at a premier hotel in downtown Omaha? If so, the Omaha Marriott at the Capitol District is the perfect place for you!

We are seeking a dedicated individual to join our dynamic team and contribute to the exceptional guest experience we're known for. As a Starbucks Lead Barista, you'll guide and support your team through each shift, ensuring smooth operations and exceptional service. You'll take orders, craft beverages with care, and maintain a positive, upbeat energy, to deliver the warm and welcoming experience our guests love.

The Omaha Marriott Downtown is a premier destination known for its world-class hospitality, sleek design, and exceptional service. Located in the heart of downtown Omaha, just steps from the CHI Health Center and Charles Schwab Field, home of the NCAA College World Series, our upscale property is a hub of energy, style, and opportunity.

What you will be doing:

• Supervise staff in the manager's absence and train new team members.
• Provide quality beverages consistently for all customers, preparing Starbucks beverages to standard.
• Maintain condition and cleanliness of work area.
• Follow standards for merchandising, stocking, rotating, and storing all products.
• Ascertain guest satisfaction; in the event of dissatisfaction, tactfully negotiate an accommodation.
• Comply with accounting guidelines regarding receipt of payments, cash drawer and house bank management.
• Balance house bank at the end of the shift.
• Perform any general cleaning tasks using standard outlet cleaning products as assigned by supervisor to adhere to health standards.

What we are looking for:

• Previous Barista experience is required.
• Previous supervisory experience is preferred.
• Must be able to work a varied schedule to include days, evenings, weekends, holidays, and the ability to work under pressure.
• Must be able to learn all menu items and up-selling techniques.
• Basic mathematical skills necessary to operate a cash register, make change, count total bank, prepare cash drops, and total all other charges.
• Ability to effectively resolve conflict situations, such as inaccurate check total.
• Ability to read and speak English sufficient to understand menus and special promotions, and communicate with guests.
• Ability to operate keyboard and Point of Sale procedures to handle cashier functions.

About Us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Benefits:

• A free, well-balanced meal every shift
• Room discounts at Marcus Hotels & Resorts and Marriott-branded properties
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• Free parking
• "Two for one" movie theater coupons at Marcus Theatres
• Early wage access
• Paid time off
• Medical, dental, and vision insurance (offered after 30 days of employment)
• Company-paid life insurance
• Employee assistance program offer
• 401k with employer match
• And more!

Equal Opportunity Employer:

The Omaha Marriott Downtown is an equal opportunity employer.