Starbucks Lead

Role And Responsibilities

• Promote OTG's culture, values, and mission with integrity and knowledge.
• Maintain a calm demeanor during high-volume or unusual events and set a positive example.
• Aid in training new crew members and provide positive reinforcement and coaching.
• Deliver the OTG experience by prioritizing guest needs, connecting with them, and responding to their needs.
• Maintain a clean and organized workspace, ensuring health, safety, and sanitation guidelines are followed.
• Communicate product outages, equipment issues, or service problems to the manager immediately.
• Execute store operations, organize opening and closing duties, and utilize operational tools for excellence.

Requirements

• Must be at least 18 years of age.
• Proficient in English.
• Obtain ServSafe certification or equivalent within 30 days of hire.
• Able to lift 35 pounds.
• Able to stand for extended periods, stoop, kneel, and crouch.
• Flexible availability, including nights, weekends, holidays, and inclement weather.

OTG Concessions Management, LLC and its subsidiaries and affiliates are proud to be an equal-opportunity workplace and employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, veteran status, or any other basis protected by law.