Starbucks Lead

About the role

Starbucks Leads are key players in developing Starbucks and its Baristas, who combine the perfect blend of aromatic coffees and specialty beverages. In addition to providing unparalleled customer service and supporting the Perishable Team Leader, they stay on top of department records, processes, standards and methods. To thrive in this position, you should be a team player. You know that you are only successful when those around you are set up for success. You are eager to support an amazing team, have the drive to grow your career in leadership and have the ability to inspire those around you. You are creative with cuisine and love to help others foster their own creativity.

Responsibilities

• Ensure all Giant Eagle and Market District and Starbucks company policies, store operating standards and procedures are communicated effectively, maintained and followed.
• Show your love of coffee through words and actions.
• Demonstrate a strong knowledge, interest and passion for Starbucks beverages and products.
• Take an active role in building the store’s product assortment by cultivating strong working relationships with guests and vendors.
• Supervise stocking and receiving.
• Write department orders and monitor ordering.
• Participate in taking of physical inventories.
• Deliver outstanding customer service by leading the team by example, constantly striving to delight and surprise our guests, vendors and stakeholders.
• Direct Team Members in performing all duties.
• Oversee and evaluate all training of new and current Team Members.
• Help reduce and eliminate shrink.
• Maintain safety as the top priority for our Team Members, guests and products.
• Maintain cleanliness of department and work area.
• Properly handle products and equipment in accordance with food safety and safety guidelines.
• Actively participate in, and promote, an environment which embraces diversity, inclusion and respect for Team Members, guests, vendors and the community.

Requirements

• 6 months to 1 year of experience required.
• Desire to become a Non-union Team Leader required.
• Prior experience in Restaurant/Barista or related field desired.
• High school diploma or equivalent desired.
• Food Safety certification or licensing required.
• Ability to lift up to 50 pounds.
• Regional travel required (less than 10%).
• Must be at least 18 years of age.

About Us

At Giant Eagle, we believe in nourishing life’s moments, big and small, because they matter. We strive to lead the way in quality, service, and everyday value. Most importantly, the compassion, care, and respect our Team Members show to each other and in our communities is what truly sets us apart. Here, you’ll find a place to win, grow, and be better together. If you want to make a real impact, belong to a supportive community, and build a meaningful career, we invite you to grow your future with us — because you matter.