Starbucks Fountain Worker, Part Time

About the Role

As a Fountain Worker, you will provide efficient and courteous service to guests while demonstrating salesmanship and friendly hospitality. This position requires a high level of professional and personalized guest service.

Responsibilities

• Attend team update meetings.
• Maintain uniform appearance according to established guidelines.
• Adhere to policies, procedures, and Health Department regulations.
• Greet guests in a friendly and prompt manner to take food and beverage orders.
• Use suggestive selling techniques.
• Know all menu items and the locations of all Rio outlets and guest services.
• Obtain, reconcile, and return cash bank at the beginning and end of shift.
• Accurately input food and beverage orders into the point-of-sale system.
• Follow cash handling procedures and cash register policies.
• Rotate and date all products.
• Invite guests back to the outlet.
• Relay guest complaints to the Manager on duty.
• Keep work area stocked, neat, clean, and organized.
• Prepare coffee products as needed and clean coffee machines daily.
• Follow standards for merchandising, stocking, rotating, and storing all products.
• Complete assigned side work.
• Turnover/takeover station according to established procedures.
• Handle a fast-paced environment, multiple tasks, and time constraints.
• Manage heavy business volume and sensitive situations relating to staff and guest problems.
• Perform physical tasks such as grasping, holding, reaching, bending, pushing, pulling, and lifting up to 50 lbs.

Requirements

• 6 months of previous barista experience; Starbucks experience preferred.
• Effective communication in English, both verbal and written, in a professional manner.
• Neat and professional appearance.
• Attention to detail and accuracy.
• Experience interacting with customers, the public, and co-workers.
• Proficiency with computers and/or cash registers.
• Previous experience as a barista trainer or training baristas is a plus.

Certifications & Licenses

• Food Handlers certification.
• Ability to qualify for licenses and permits required by federal, state, and local regulations.

Physical Requirements

• Ability to sit, stand, or walk for extended periods with frequent bending, stooping, and lifting.
• Regularly lift and/or move up to 25-50 pounds unassisted.
• Ability to push, pull, reach, bend, twist, kneel, and balance in varying work areas, including confined spaces.

Working Conditions

• Work is performed indoors in a climate-controlled environment but may be exposed to noise, dust, and smoke.
• Work in close spaces with others.
• Able to work in outside weather conditions when needed.