Starbucks Barista | Hilton Aventura Miami
About the Role
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations. The Reserve Barista represents the brand and the culture of the establishment, providing clients with professional and friendly service.
Responsibilities
- Maintain and strictly abide by state sanitation/health regulations and hotel requirements.
- Maintain the cleanliness and organization of the Reserve Coffee Shop.
- Replenish items and assist in serving grab-and-go items.
- Handle and resolve guest complaints to ensure guest satisfaction.
- Assist with inventories as scheduled.
- Prepare coffee, tea, and well-crafted specialty coffee beverages for customers.
- Perform cash handling and accurately record customer order information.
- Grind and brew coffee.
- Regularly perform stock checks in the coffee bar and place new orders.
- Be aware of and follow operational policies and procedures.
- Responsible for the setup, service, maintenance, and breakdown of the Reserve Shop.
- Maintain organization, cleanliness, and sanitation of work areas and equipment.
- Be punctual and maintain regular and consistent attendance.
- Contribute to a positive work environment.
Requirements
- High school diploma or equivalent.
- Ability to satisfactorily communicate in English (Spanish is a plus).
- One year of experience in guest service.
- Ability to provide legible communication.
- Ability to do basic arithmetic.
- Previous guest relations training.
About Us
Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries. We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.
Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support. Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality.
About the Team
Shaner Hotels has an exciting opportunity at our 208-room, full-service Hilton Aventura Hotel! Located in the heart of Aventura, Florida, this stunning 4-star property celebrates the beauty of diversity, culture, and the unique experiences that bring people together. The Hilton Aventura offers an exceptional hospitality environment for both guests and associates, featuring sophisticated accommodations, the acclaimed Gala Restaurant, Muse Bar, rotating art exhibitions, and elegant banquet and event spaces. Every detail of the hotel is designed to create memorable experiences through exceptional service, creativity, and connection.
Whether you're beginning your hospitality career or bringing years of experience to the team, Hilton Aventura provides an outstanding opportunity for growth, learning, and professional development. You'll be part of a team dedicated to delivering world-class service while working in one of South Florida's most distinctive luxury hotels. Join Shaner Hotels and become part of a culture that values excellence, teamwork, and career advancement.