Starbucks Barista

About the role

On the Go has elevated the dining and retail experience for travelers by bringing together world-class hospitality, award-winning dining concepts, and forward-thinking technology. With more than 300 unique dining and retail locations across North America’s busiest airports, we’re fueled by a passion for creating exceptional guest experiences made possible every day by our incredible Crewmembers.

Baristas are responsible for delivering the OTG Starbucks experience to all guests and fellow crewmembers. This job creates great experience by providing guests with prompt service, quality beverages, and products, and maintaining a clean and comfortable store environment.

Responsibilities

• Maintain a calm demeanor during high volume or unusual events to ensure smooth store operations and set a positive example for the shift team.
• Assist with new crew training by positively reinforcing successful performance and providing respectful and encouraging coaching as needed.
• Deliver the OTG experience to all guests by prioritizing their needs and connecting with them.
• Maintain a clean and organized workspace to ensure resources are easily located and accessible for the crew.
• Provide quality beverages, whole beans, and food products consistently by adhering to recipe and presentation standards.
• Follow health, safety, and sanitation guidelines for all products.
• Communicate product shortages, equipment issues, or quality of service problems to the manager on duty immediately.
• Maintain a clean, neat, and well-groomed appearance.
• Perform other duties as assigned.

Qualifications

• Must be at least 18 years of age
• Fully conversational in English
• Able to lift 35 pounds in weight
• Must be able to stand for extended periods, stoop, kneel and crouch
• Must be able to work varied hours/days, nights, weekends, holidays, and during inclement weather conditions
• Must be able to operate kitchen equipment, including espresso machines and grinders, coffee brews ovens, and blenders

Compensation and Details

This role is located at IAH and reports to the Manager, with a compensation of $18.00 per hour.