Starbucks Barista

About the role

As a shift supervisor, you will lead with craft and heart to make your coffeehouse a welcoming space for your community. You’ll prepare beverages and food, manage operations, and ensure every guest leaves with a meaningful moment.

Responsibilities

• Complete opening and closing duties: set up supplies and tools, clean equipment and areas, lock doors.
• Set up, stock, and maintain work areas, including turning appliances (e.g., coffee makers) on/off at appropriate times.
• Input orders into the register system, collect payments, and handle cashier reports, bank counts, and discrepancies.
• Take orders, record them in the Micros Oracle system, and prepare food and coffee beverages to standard or customized recipes.
• Bus coffee cart areas and tables; clean dishes, utensils, work areas, tables, and equipment throughout the day.
• Greet guests, deliver exceptional service, and maintain a calm demeanor during high-volume periods.
• Maintain cleanliness and organization of the coffee shop per Starbucks standards.
• Provide quality beverages, whole bean, and food products consistently by adhering to all recipe and presentation standards.
• Report unsafe conditions immediately and follow safety, security, and emergency procedures.
• Attend required meetings and complete other duties assigned by the supervisor, including cross-training.

Requirements

• Food/Beverage Service Worker Permit, where applicable.
• Read, write, and speak English fluently; high school-level math comprehension.
• Six months of experience in a customer-facing role requiring constant interaction and fulfilling requests.
• Ability to stand for entire shifts and lift/push/pull 40+ lbs.
• Basic knowledge of computers and ability to communicate effectively with the public and team members.
• Meet store operating policies and standards, including cash handling, safety, and security, with or without reasonable accommodation.

Schedule

• Available to work flexible hours, including early mornings (opening shifts start at 5 AM), evenings (closing shifts end at 6 PM), weekends, nights, and holidays.
• Preference for individuals with open availability.
• Maintain regular and consistent attendance and punctuality.

Performance Standards

• Customer Service: Meet service quality standards affecting guest satisfaction; respond to questions or problems in a timely, friendly, and professional manner.
• Work Habits: Adhere to standards for work procedures, dress, grooming, attendance, and punctuality; report to work and return from breaks on time; accept work assignments without complaints.
• Personal Development: Learn new skills, improve performance, or cross-train; solve routine problems; ask questions when unsure; learn new skills quickly.
• Safety and Security: Be alert to hazards, follow emergency procedures, suggest safety improvements, and report potential risks.
• Money Handling/Cash Control: Follow audit standards for cash handling; keep accurate cash drawer amounts; report tips accurately; give proper change; post charges accurately.