Starbucks Barista at Bradley International Airport (22.02/ hr + Tips)

About the role

All Paradies Lagardère positions, including the Barista, require that you embody a positive company image by providing courteous, friendly, and efficient service with a smile to customers and team members. You must embrace our family culture by following our core values, TRIFIC (Trust, Respect, Integrity, First-Class, Innovation, Commitment), recognize and satisfy all restaurant guests as well as be accountable to the Company and Restaurant Managers. Success will come to the individual who can expand upon these job requirements and truly provide a memorable experience.

Responsibilities

• Exceed First Class Service standards and behavior with guests, business partners, and peers.
• Maintain a professional company image by adhering to all grooming and uniform guidelines, including slip resistant shoes.
• Warmly greet, acknowledge, and take guests' drink and food orders within 30 seconds of them entering the concept.
• Operate coffee making equipment.
• Dismantle and clean machinery, as needed.
• Prepare and present beverages according to established recipe and presentation standards.
• Accurately total, process, and collect payments from guests, including using the point-of-sale system.
• Handle money, process credit and debit cards, make change, while complying with the company's Cash Handling and Loss Prevention Standard Operating Procedures.
• Be knowledgeable and enthusiastic about the restaurant's menu and products.
• Ensure guest satisfaction and work to resolve any guest issues or concerns, enlisting the assistance of a Manager if necessary, immediately.
• Respond to guest inquiries and requests in a timely, friendly, and efficient manner.
• Assist with new team member training by positively reinforcing successful performance and helping as needed.
• Support other areas of the restaurant as requested, such as seating customers, answering telephones, stock work, cleanup, and documentation.
• Maintain a clean, organized work environment that is free of safety hazards, including trash, sweeping, mopping, and dishes.
• Receive positive Secret Shopper scores.
• Ask correct SMG related questions for positive comments.
• Be compliant with all local, state, federal laws and regulations, including those relating to food safety.
• Perform other duties as assigned.

Qualifications

• High School diploma or GED is required.
• Food and Beverage experience is preferred but not required.
• Customer service focused and solution oriented.
• Ability to take direction and collaborate in a team environment.
• Ability to work in a high energy and demanding environment.
• Knowledge of math to figure cost, make change, and cash handling procedures.
• Effective communication skills and the ability to work independently as well as with other team members.
• Able to work unsupervised for extensive periods, and to demonstrate good judgment when dealing with customers and peers.
• ServSafe Certification or equivalent, preferred.
• Ability to work various shifts in a 7/365 team-oriented environment.
• Excellent customer service skills and ability to communicate effectively, in English.
• Strong self-motivation, leadership, and organizational skills.
• Positive interpersonal skills.
• Self-starter able to prioritize and handle various tasks simultaneously.
• Ability to adapt to changing priorities and unexpected situations.
• Proficiency required in reading, writing, and mathematics, in English.
• Ability to lift a minimum of 50 lbs. and perform essential job functions such as standing, bending, reaching, climbing on a ladder, and walking long distances.
• Ability to stand for long periods of time and work in an environment with varying temperatures.

Schedule

• Job Types: Part-time
• Shift: Opening Shift 3 am – 2 pm
• Weekly Day Range: Every weekend
• Must have Saturday and Sunday availability

Work Location: In person